Dan Young

Dan Young Email and Phone Number

Network Infrastructure Manager at Vets Now Supporting Meraki Networks and Mitel Voice productsCisco Insider Champion 2024 @ Vets Now
Dan Young's Location
Greater Glasgow Area, United Kingdom, United Kingdom
Dan Young's Contact Details

Dan Young personal email

n/a

Dan Young phone numbers

About Dan Young

Experienced Voice and Data Network Manager with a track record of working in the Health Sector.Skilled in Mitel & Avaya Contact Centers & Call recorders Including Redbox, Cisco & Cisco Meraki Hardware. Strong information technology professional focused in Computer Systems Networking, Infrastructure and Telecommunications from Glasgow Caledonian University.

Dan Young's Current Company Details
Vets Now

Vets Now

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Network Infrastructure Manager at Vets Now Supporting Meraki Networks and Mitel Voice productsCisco Insider Champion 2024
Dan Young Work Experience Details
  • Vets Now Limited
    Network Infrastructure Manager
    Vets Now Limited Feb 2022 - Present
  • Vets Now
    Network Infrastructure Manager
    Vets Now Oct 2021 - Present
    Dunfermline, Fife, Gb
    Redesign the Vets Now Network, migrating from MPLS to SD-WAN Technologies
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  • Vets Now
    Technical Service Manager
    Vets Now Sep 2017 - Oct 2021
    Dunfermline, Fife, Gb
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  • Vets Now
    Helpdesk Team Leader
    Vets Now Nov 2016 - Aug 2017
    Dunfermline, Fife, Gb
    Managing a team of four Helpdesk Analysts to support the ever growing users within the Vets Now Network.
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  • Vets Now
    Network Analyst
    Vets Now Jul 2016 - Oct 2016
    Dunfermline, Fife, Gb
    Working on a network refresh, updating from a legacy HP Procurve network environment to full stack Cisco Meraki deployment within core Vets Now sites across the UK. Managing and improving Mitel telecoms infrastructure across 60 UK sites with 27 Mitel controllers, MBG, MiCollab, AWVC, CCM & Complex IVR routing.
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  • Kube Networks Ltd
    Helpdesk Team Leader
    Kube Networks Ltd Dec 2014 - Mar 2016
    Glasgow, Gb
    Qualified and work experience on the below platforms and equipmentCompleted CCNC Net Academy at Glasgow Caledonian UniversityCompleted Juniper SRX Firewall with AxiansBroadsoft Hosted Platform for SIP Trunks and Hosted Telephony products.Working with all major UK telecommunications suppliers BT Openreach, BT Wholesale, Vodafone, Talk Talk Business, Virgin Media Buisness and Kcom to Supply the customer base with Voice and Data products.Day to Day operation of the KubeNet Layer 2 Network with Solarwinds network monitoring.
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  • Voice Monkee
    Desktop Voice & Data Engineer
    Voice Monkee Feb 2014 - Dec 2014
    Sales, Installation and Maintenance of,Broadsoft hosted voice products BT WLR productsData products from Vodafone, Talk Talk, Virgin Media
  • Support Span Limited
    Field Support Manager
    Support Span Limited Aug 2010 - Jan 2014
    Managing the day to day running of the Field support team focusing on, On-site resource and fault management Management of field replacement stock Managing Customer expectationsManaging budgets for overtime and sub contractors.Qualified and work experience on the below platforms and equipmentMitel 3300 MCD 5.0 Update Mitel 3300 MCD 4.0 Update Splicecom Maximiser I&MPanasonic NCP I&MStrategic Imperatives Service ManagementGamma Mobile and WLR3 portals
  • Support Span Limited
    Project Manager
    Support Span Limited Nov 2009 - Aug 2010
    This appointment was home based with regular sales team meetings at the companies head office, this was a new role within Support Span Group Ltd, initially I was tasked to configure the new cloud based Project Management platform to meet the companies requirements and roll out to all staff members which included one to one training. Main duties included,• Providing pre-sales support to the Sales department within High Span (Support Span - Sales) in addition to our reseller channel.• Responsible for the administration and management of all new installations and projects within Support Span Group using TeamworkPM cloud based project management solution.• Administration of financial quotes, purchase orders & invoices.• Placing orders with the relevant service / hardware suppliers.• Engaging with department managers to schedule internal resource for project work through the UK and mainland Europe • Engaging with Sub-contractors to undertake parts of or full installation of the sold solution throughout the UK and mainland Europe.
  • Support Span Limited
    Technical Support Manager
    Support Span Limited May 2005 - Nov 2009
    Managing the day to day running of the Technical support team focusing on, Customer SLA'sInternal escalationsInternal processes and procedures Qualified and work experience on the below platforms and equipmentMitel MAP release 1.3Mitel 3300 Voice over IP SolutionMitel Networking VoIPSamsung 816Samsung 408/408iSamsung CTI/CMSSamsung IDCS 100Samsung Office Serve 100Samsung Office Serve 500Samsung Office Serve IPSamsung VOIP technologiesSamsung WiFi technologiesGeneric network switch and route experience Responsible for providing on-site and remote support to customers sites throughout the UK, mainland Europe and the US.Providing 2nd line support direct to the Mitel re-seller channel on behalf of Mitel.
  • Support Span Limited
    Technical Support Engineer
    Support Span Limited May 2003 - May 2005
    Qualified and work experience on the below platforms and equipmentMitel KontactMitel 3100 ICP Level 4.0 Update Mitel 3300 ICP Level 7.1 software I&MAvaya INDeX Level 10 Software I&MAvaya INDeX Level 10 Software NetworkingAvaya IP Office Level 4 Scftware I&MProteus Office I&M
  • Star Specialist Systems
    Field Engineer (Telecoms)
    Star Specialist Systems Jan 2000 - May 2003
    Qualified and work experience on the below platforms and equipmentMitel iMaginationMitel 3100 ICP1308 cablingCat 5, 5e & 6 Network cabling
  • 19 Regt Royal Artillery
    Gunner Hm Forces
    19 Regt Royal Artillery Jun 1992 - Nov 1999
    Junior Leaders Regt Royal ArtilleryBasic Signals - Installation, testing and use of radio equipment Advanced Signals - Installation, testing and use of radio equipment to an advanced levelObservation Post Assistant - Forward observation and Fire direction control Command Post Assistant - Site Survey and computing ballistic data Helicopter Loadmaster & - Rig and secure under slung loads for transportation by Air incoming Aircraft marshal - Guide aircraft to a landing site or load from the ground.Field Medic - Advanced first aid, battlefield trauma management

Dan Young Skills

Voip Ip Networking Tcp/ip Team Leadership Management Team Management Telecommunications Technical Support 1st Line 2nd Line 3rd Line Support Customer Support Mitel 3300 Avaya Panasonic Splicecom Sip Trunking Hosted Voice Broadsoft Applications Coaching Sip Mobile Devices Unified Communications Contact Centers Avaya Technologies Wireless

Dan Young Education Details

  • Glasgow Caledonian University
    Glasgow Caledonian University
    Computer Systems Networking And Telecommunications
  • Business Gateway
    Business Gateway
    General
  • Junior Leaders Regiment Royal Artillery
    Junior Leaders Regiment Royal Artillery
  • Reed Kerr Collage
    Reed Kerr Collage
    Multidisciplinary Engineering
  • Renfrew High School
    Renfrew High School
  • Arkleston Primery School
    Arkleston Primery School
  • Mitel University Learning
    Mitel University Learning
    Telecommunications Engineering
  • Avaya University
    Avaya University
    Telecommunications Engineering

Frequently Asked Questions about Dan Young

What company does Dan Young work for?

Dan Young works for Vets Now

What is Dan Young's role at the current company?

Dan Young's current role is Network Infrastructure Manager at Vets Now Supporting Meraki Networks and Mitel Voice productsCisco Insider Champion 2024.

What is Dan Young's email address?

Dan Young's email address is da****@****n.co.uk

What is Dan Young's direct phone number?

Dan Young's direct phone number is +4479402*****

What schools did Dan Young attend?

Dan Young attended Glasgow Caledonian University, Business Gateway, Junior Leaders Regiment Royal Artillery, Reed Kerr Collage, Renfrew High School, Arkleston Primery School, Mitel University Learning, Avaya University.

What are some of Dan Young's interests?

Dan Young has interest in Networking, Joomla, Telecoms, Children, Rugby, Web Development, Education, New Technologies, Tcp/ip, Voip.

What skills is Dan Young known for?

Dan Young has skills like Voip, Ip, Networking, Tcp/ip, Team Leadership, Management, Team Management, Telecommunications, Technical Support, 1st Line, 2nd Line, 3rd Line Support.

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