•Maintain 20 user computers by updating programs, maintaining security, and troubleshooting across different operating systems (Windows/Mac), as well as all printers, Wi-Fi networks, email accounts, and phone VoIP systems•Ensure the office is fully stocked and operational for day to day business by coordinating with 15+ vendors•Head Admin on Salesforce CRM; responsible for all data tracking and reporting of 2,000+ accounts and 5,000+ contacts•Created custom data tags in Salesforce to target decision makers for sales and specific neighborhoods for marketing•Head Admin of email and data programs; coordinated the move of all company data from Outlook/Dropbox to Google Apps•Work with clients to create eblasts that are consistent with their brand and marketing to send to our internal database•Coordinate with HR to track time off and run weekly meetings, as well as conduct new hire training and exit interviews•Work with clients to run RSVP and registration of 12 networking events per year, ranging from 80-200 attendees•Oversaw the planning, invite marketing, and registration of our yearly tradeshow event, with 2,000+ attendees•Coordinate with client’s marketing team to develop and implement ads for our bi-monthly publication and online geo-fencing service

•Provide and negotiate freight rates to motor carriers, ensuring maximum profitability on a daily, weekly, monthly, quarterly basis.•Coordinate available customer freight with available motor carrier equipment.•Consistently provide service and support to motor carriers in an effort to build the business relationship.•Maintain a file of all open truck shipments and of records of trailers in assigned areas.•Communicate with motor carriers to schedule trucks and resolve issues.•Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancy prior to final payment to motor carrier.•Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary.

•Tasked with generating new business from first touch to close•Responsible for making an average of 120 calls per day•Provided customer service to over 50 different accounts at a time•Collaborated with team members and upper managers to improve day to day operations

Liaison between clients and executives to process orders, Provided on-site customer service and delivered product to large clients, Created and implemented a procedure to organize and log incoming purchase orders and completed shipments utilizing Excel spreadsheets

Oversaw a crew of 8 members, Coordinated inventory and lot Maintenance