Dedicated, focused, and results-oriented training & development coordinator, with over 12 years’ experience in the development of training programs, certifications, and standard work documents to ensure efficient and consistent operator performance on the shop floor. Proven ability to develop, schedule, and execute training courses, certification programs, and ensure accurate tracking of training records in accordance with ISO9000 standards. Successfully developed over 80 training manuals for 14 production lines, to ensure operator consistency and efficiency in key shop-floor positions. Previously as administrative assistant, managed travel itineraries, passports, visas, calendars, expense reports, recruiting efforts, large executive meetings, and various other tasks, while providing excellent customer service, improving processes, and controlling expenses. Proven track record for being a resourceful liaison, possessing excellent interpersonal skills, strong organization skills, and being detail-oriented.