Dana Cuba Email and Phone Number

Developed a talented team, participating in hiring, coaching and performance management processesManaged and directed day-to-day operations of an award winning, successful business while ensuring compliance with organizational policies and procedures. Supervised staff training initiatives to ensure proper onboarding of new employees and continual development of existing personnel through creations of new procedures that follow business trends. Maintained open communication channels with all departments, providing guidance on operational issues as needed. Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes. Developed effective relationships with vendors and suppliers to negotiate favorable contracts for materials and services. Developed and implemented operational strategies to improve efficiency, productivity, and quality standards.Created and enforced policies and procedures to support compliance.Managed the daily operations of multiple departments to maximize efficiency.Strategized with leadership to stay ahead of changing customer needs and labor planning concerns.Established work schedules, ensuring job tasks were effectively assigned and completed properly.Identified areas of process improvements for program policies and procedures.Monitored suppliers to efficiently provide needed goods and services within budgetary limits.Designed innovative approaches to optimize workflow, streamline procedures, and enhance customer service satisfaction levels. Organized and guided activities such as sales promotions requiring coordination with other department managers.

Trained new staff on restaurant policies, procedures, safety protocols, and POS system operations.Exhibited excellent communication skills to effectively manage a team of servers in a fast-paced environment. Demonstrated ability to provide outstanding customer service and resolve customer complaints efficiently. Handled waitstaff shift schedules, time off requests and last-minute absences.

Developed innovative designs for print and digital materials, including logos, brochures, websites, flyers, and advertisements. Utilized Adobe Creative Suite to create high-quality visuals.Implemented feedback from clients to modify designs accordingly.Researched current trends in design elements and implemented them into projects as appropriate.Mentored junior graphic designers in design principles and software applications.Ensured accuracy of all artwork before delivery by proofreading files against original specs. Collaborated with marketing teams to develop creative concepts that met the client's needs.Refined existing designs to ensure consistency in branding.Developed creative collateral in alignment with brand vision and client requirements. Oversaw the design process with each client from initial idea and concept to final production. Conducted research on competitors and market trends.Created designs, concepts, and sample layouts, based on knowledge of layout principles and esthetic design concepts. Reviewed final layouts to suggest needed improvements.Maintained archive of images, photos, and previous work products.

Cultivated positive relationships with customers through excellent hospitality services.Monitored cash handling procedures to accurately charge customers.Circulated throughout restaurant facilities and kitchen areas to monitor and maintain food quality and service standards.

Performed quality control checks at completion of projects before handing over final deliverables. Researched current trends in the field ofinterior Design to ensure designs were up-to-date. Organized client meetings, taking notes on desired design elements and specifications.Managed project timelines and budgets effectively to ensure deadlines were met.Provided technical support throughout installation process of completed projects.Prepared detailed estimates for labor and material costs associated with each project.Coordinated with vendors and suppliers to source materials for projects.Collaborated with architects, contractors, and other stakeholders to deliver designs meeting client specifications.Estimated material requirements and costs to present quotes for client approval. Oversaw professional installation of materials, furniture and other design elements. Coordinated with contractors, architects, engineers, and plumbers for job success.

Resolved any issues or queries from clients promptly either over the phone or via email correspondence.Ensured compliance with relevant regulations governing the entertainment industry; ensured that all paperwork was filed correctly according to established guidelines.Successfully handled sensitive information regarding client activities confidentially while maintaining professional standards at all times. Facilitated effective communication between Talent Agents and their clients through regular updates on progress made towards achieving goals.Provided administrative support to Talent Agents on a daily basis including answering phones, scheduling appointments, preparing contracts and agreements.Utilized strong interpersonal skills to build relationships with Talent Agents, actors, and production companies.Assisted in negotiating contracts between clients and production companies; ensured that contractual obligations were met by both parties involved.Collected fees, commissions, and other payments, accorded to contract term.

Conducted research into potential locations for shooting episodes or segments. Facilitated communication between departments by relaying messages accurately. Compiled data from various sources for use in post-production processes.Attended production meetings as needed to stay informed about changes or updates. Maintained detailed records of budget expenditures throughout the production process. Organized and coordinated transportation for cast and crew members.Utilized problem-solving skills to resolve issues in a timely manner.Ensured that all equipment was properly set up for each shoot.Collaborated with production staff to ensure the smooth running of filming sets. Developed relationships with vendors to secure necessary supplies at competitive prices.Executed tasks within tight deadlines while maintaining quality standards.Set up and tore down production equipment and props efficiently.Organized media contact lists and entered new client information into company databases.

Developed efficient filing systems to ensure all documents related to Talent Agent activities were easily accessible.Successfully handled sensitive information regarding client activities confidentially while maintaining professional standards at all times.Ensured compliance with relevant regulations governing the entertainment industry; ensured that all paperwork was filed correctly according to established guidelines.Assisted in negotiating contracts between clients and production companies; ensured that contractual obligations were met by both parties involved.Resolved any issues or queries from clients promptly either over the phone or via email correspondence. Formed connections and improved industry knowledge to provide clients with valuable advice and guidance. Collected fees, commissions, and other payments, accorded to contract terms.Arranged meetings concerning issues involving clients.Drafted legal documents related to client management agreements.Prepared periodic accounting statements for clients.