Initial HR Generalist tasks assigned were the creation and implementation of standardized hiring, termination, leave of absence, and workers compensation processes for an interstate company of 300+ employees. Was also tasked with improving communication between the Human Resources department and field branch offices. Successfully established standardized processes for record keeping while ensuring compliance with federal regulations as well as implementing the change to electronic based personnel records. Established a standardized process for the applicant/hiring process including background checks, drug screens, and new hire orientation. Created a uniform new applicant package for field office managers to facilitate new hire processes for out of state applicants. Other HR Generalist activities included manager/supervisor training on policies and procedures. I was the point of contact for all employee inquiries and resolved inquiries, investigated complaints, determining if escalation to senior management was necessary. These activities also required frequent interaction with internal and external legal representatives relating to all types of employment claims including wage & labor, workers compensation, ADA, and unemployment was required. I also assisted in the review and revision of the employee handbook. Entered all employee entries into the ADP HRIS system and reviewed bi-weekly for accuracy. Prepared ADP HRIS system for electronic benefit enroll and successfully completed two annual open enrollment cycles including all data transfers to outside benefit vendors. Made multiple site visits and conducted open enrollment meetings for field personnel. Responsible for all aspects of benefit administration including contract negotiations, internal and external reporting (5500, CMS, QDIA, Non-Discrimination Testing, etc.), and compliance with HIPAA/COBRA regulations.

Responsible for all aspects of benefit administration for an interstate company of 1100 employees: Initial enrollment, employee assistance, open enrollment with travel to field offices for educational meetings, contract negotiations, internal and external reporting (5500, CMS, QDIA), and compliance with HIPAA/COBRA regulations. Responsible for resolution of all issues related to benefit providers and worked closely with benefit brokers. Entered and reviewed all benefit enrollment information in HRIS system for accuracy. Administer all FMLA, ADA, and short term disability leave of absence events. Maintain and administer 401K retirement savings plan including annual audit support. Maintain 401K control documents and process 401K loan and hardship withdrawal requests. Also reconciled benefit invoices for payment, plan and execute employee health initiatives such as flu shot clinics and on site health/wellness newsletter. Frequent interaction with internal and external legal representatives relating to all types of employment claims including wage & labor, workers compensation, ADA, and unemployment. Responded to all state unemployment claims with approximately 90% of claims successfully protested. Provided counsel to senior management on policies and procedures as well as recommendations for resolutions for HR related issues. Other duties included training and counseling on state and federal HR requirements for field managers and HR representatives. Point of contact for all employee inquiries/complaints and determine resolution or need for escalation to senior management. Back up for payroll and recruiting manager duties. Assist with other tasks such as relocations, compensation review, mergers & acquisitions, and administration of drug and alcohol testing programs. Key point of contact for employment verifications.