Dana Dexter Email & Phone Number

Boston, Ma, Us

Concord, Nh, Us

• Conducted 5K+ interviews and forensic investigations encompassing ransomware, incident response, child exploitation, financial crimes, money laundering, workplace violence, and more. • Executed a national investigation where multiple TB’s of CSAM was seized and a first-time offender was sentenced to prison. • Managed all operational facets of the digital forensics’ lab, including overseeing license renewals and developing training programs for a team of four personnel. Facilitated over 150 annual exams, managing a total data volume of 10 TB. Oversaw all aspects of the digital forensics’ lab including license renewal and building internal training plans for four personnel. This includes 150+ annual exams encompassing 10 TB of data. Developed an automated system to track investigations utilized by the Graykey platform and converted the license into a re-occurring subscription. • Managed 40+ direct reports individually during tenure while responsible for all aspects of performance management. • Integrated two processes for traffic safety into an automated platform and developed an enterprise training program for 100+ department members, saving approximately 50+ hours annually. • Created a fingerprinting program overseen by civilian personnel and projected to save 300+ hours annually while increasing revenue by $20K annually. • Identified an issue within an internal software system and reviewed 250+ errors, re-training the department and saving approximately 100+ hours annually. • Implemented an Excel spreadsheet automation solution for generating over 500 daily reports annually, resulting in savings of more than 500 hours per year. Developed 25+ lesson plans and course curriculums while training 2K+ personnel. • Created multiple business continuity and emergency response plans to ensure uninterrupted operations.• Organized multiple community events like a “lip sync challenge” and golf tournaments, resulting in increased employee engagement and morale.

Concord, New Hampshire, Us

• Manage a $25K annual budget and oversee contract negotiation and employee disciplinary procedures. • Assisted in negotiating a $18M two-year employee contract including pay, health insurance, and other benefits. • Planned and oversaw a capital campaign including telephone calls and letter-writing for the greater Concord community, raising $100K in funds. • Developed and implemented Standard Operating Procedures (SOPs) to establish consistent governance across the organization. This initiative involved creating detailed position descriptions that emphasized required knowledge, skills, abilities, and position requirements for each role.• Inherited a paper-based financial system and automated the system through QuickBooks, converting thousands of records into a SaaS-based platform, saving approximately 100+ hours annually. • Developed a succession plan and recently trained a member to inherit current responsibilities. • Trained 10+ team members on internal processes and budgetary responsibilities.

Tap and Jazz instructor

Tap and Jazz Instructor

Master Of Science - Ms, Forensic Computing And Cybercrime Investigations

Bachelor Of Arts, Criminal Justice

Criminal Justice/Law Enforcement Administration