Dana Ebersole Email & Phone Number

Frederick, Md

After transferring to a different department, I'm now providing "behind the scenes" course support via Blackboard in the role of Blackboard Technologist. I continue to provide assistance with course and document review and editing, as well as, market research and data tracking and analysis. I'm also heavily involved with process review and documentation designed to accurately capture new processes and procedures. In my previous role, I provided program/project management for multiple contracts and projects, including certification programs, with a student enrollment of over 800 students. Assisted in the development, administration, and close out of multiple contracts. Supported the review of multiple externally developed instructional courses for content and accuracy. Provided extensive administrative assistance to the Vice Chancellor of Facilities Management and the Director of Operations.

Chambersburg, Pa

Expert level of Learning Management System used to ensure regulatory compliance. Extensive data analysis and reporting. Active Training Associate and documentation specialist.

Document and Compliance Administrator/Office Manager● Responsible for administration of the company Policy and Procedure and Standard Operating Procedure Libraries including the creation of, review of, and editing, of all documents, policies and procedures ● Developed internal compliance tracking system regarding employee compliance Human Resources● Coordinated with occupational health service providers to ensure all employees received proper authorization for clinical appointments, scheduled health service appointments and reconciled purchase orders and invoices● Worked with the Biosurety Program offices for Department of Defense (DOD) customers to manage files, record reviews and meet occupational health restrictions as required● Created and maintained comprehensive file of current employee corporate resumes● Coordinated with, and assisted, the Facility Security Officer (FSO) in maintaining compliance with the National Industrial Security Program (NISP) in role of Assistant Facility Security Officer (AFSO)● Maintained personnel security files, logs and updates● Participated in security audits and inspections; completed annual security training as required● Possess current NACLC security clearance

● Acted as first contact for all clients and visitors with heavy emphasis onCustomer service via telephone, email and face-to-face contact● Performed the duties of office manager; supply and inventory management, accounts payable assistance● Served as project manager; obtained quotes, reviewed service projects and reconciled invoices● Prepared mortgage documents, verified applicant information, and disbursed and tracked grant funds to approved applicants● Verified accuracy of, and located sources of, educational materials for distribution to 28 in-house workshops with a projected attendance of close to 700 attendees ● Researched, purchased and trained staff on new industry software to comply with government requirements● Developed standardized tracking procedures, forms and reporting processes to provide consistent statistical information for monthly, quarterly and yearly reports

● Acted as first contact for all clients and visitors with heavy emphasis onCustomer service via telephone, email and face-to-face contact● Performed the duties of office manager; supply and inventory management, accounts payable assistance● Served as project manager; obtained quotes, reviewed service projects and reconciled invoices● Prepared mortgage documents, verified applicant information, and disbursed and tracked grant funds to approved applicants● Verified accuracy of, and located sources of, educational materials for distribution to 28 in-house workshops with a projected attendance of close to 700 attendees ● Researched, purchased and trained staff on new industry software to comply with government requirements● Developed standardized tracking procedures, forms and reporting processes to provide consistent statistical information for monthly, quarterly and yearly reports