Dana Ederi Email & Phone Number

Tel Aviv-Yafo, Tel Aviv District, Israel

Guest relations specialist needs high communication skills by written and spoken methods, with co-workers and the hotel guests whilst staying positive when facing difficult situations. The high-quality service includes addressing complaints and go the extra mile to improve customer satisfaction, in order to provide exceptional service.

Ben Gurion Airport

Ensuring that El-Al's luxury passengers receive the highest level of customer service at all times.Updating the passengers in the lounge about their flight departure and any other information regarding their flight.Various administrative functions and other duties such as making seat changes, issuing boarding passes, check-in of transit passengers, and reservation changes.

Maagan, North District, Israel

As part of my role, I created beverage menues while adapting the suply to the different custumers.I maintained budget and monitored costs, constant contact with outside suppliers, team maneging and determining a weekly work schedule.

Ben Gurion Airport

Supervising over 50 ground attendant's. Solve problems that arise for passengers and flight attendants.managing the boarding process.