Dana Esp Email & Phone Number

Chicago, Il, Us

Denver, Colorado, United States

Crystal Lake, Illinois, United States

Compose tailored resume packages for diverse clients across multiple sectors including healthcare, sales, IT, education, logistics, and management. Manage high-volume project loads with strategic planning and project management expertise, ensuring alignment of client qualifications with targeted roles. Collaborate with chief editor and director of career services to develop and refine career documents, providing detailed attention to design and formatting. Offer comprehensive client support… Show more Compose tailored resume packages for diverse clients across multiple sectors including healthcare, sales, IT, education, logistics, and management. Manage high-volume project loads with strategic planning and project management expertise, ensuring alignment of client qualifications with targeted roles. Collaborate with chief editor and director of career services to develop and refine career documents, providing detailed attention to design and formatting. Offer comprehensive client support, addressing inquiries and facilitating interactions to enhance the resume development process. Maintain rigorous quality control through preliminary proofreading and editing before final submission. Key Accomplishments:• Elevated to senior writer status, crafting executive-level resumes for C-suite professionals such as CEOs, COOs, and CFOs.• Consistently managed simultaneous projects, delivering high-quality content within strict deadlines.• Delivered outstanding customer service, identifying and executing effective upselling strategies.• Entrusted with the responsibility of mentoring and training new writers in industry best practices and job functions. Show less

Fort Collins, Colorado, United States

Directed marketing, communications, and operational efforts for two unique taproom locations, leveraging expertise in social media management and event coordination. Developed and disseminated compelling content across various channels to drive engagement and articulate clear calls to action. Utilized SEO and digital marketing techniques to enhance website, e-commerce, and event platform visibility, thereby increasing traffic and customer interaction. Analyzed performance metrics to identify… Show more Directed marketing, communications, and operational efforts for two unique taproom locations, leveraging expertise in social media management and event coordination. Developed and disseminated compelling content across various channels to drive engagement and articulate clear calls to action. Utilized SEO and digital marketing techniques to enhance website, e-commerce, and event platform visibility, thereby increasing traffic and customer interaction. Analyzed performance metrics to identify successes and areas for improvement, informing strategies that align with organizational objectives. Spearheaded planning and orchestration of diverse year-round events, from conceptualization to execution, to bolster revenue and support business initiatives. Show less

Lakewood, Illinois, United States

Managed day-to-day operations as hourly manager, ensuring seamless service across front-of-house departments. Orchestrated the scheduling and execution of large-scale events, including weddings and corporate gatherings, accommodating up to 300+ guests. Developed diverse catering packages and coordinated event logistics to deliver top-tier hospitality experiences. Engaged with clientele through multiple communication channels to address feedback, manage inquiries, and resolve discrepancies… Show more Managed day-to-day operations as hourly manager, ensuring seamless service across front-of-house departments. Orchestrated the scheduling and execution of large-scale events, including weddings and corporate gatherings, accommodating up to 300+ guests. Developed diverse catering packages and coordinated event logistics to deliver top-tier hospitality experiences. Engaged with clientele through multiple communication channels to address feedback, manage inquiries, and resolve discrepancies. Trained and mentored new hires and staff transitioning to server or bartender roles, fostering a knowledgeable and efficient team. Oversaw promotional activities, seasonal decor, and community engagement initiatives, enhancing brand presence and customer loyalty. • Conceptualized and executed holiday and promotional cocktail menus, contributing to increased sales and effective inventory management.• Designed and produced marketing materials, utilizing graphic design and copywriting skills to effectively communicate seasonal offerings.• Championed local community involvement through volunteer efforts and donations, leading to recognition as "Employee of the Month."• Played a pivotal role as the requested lead coordinator for recurring events by prestigious organizations, solidifying long-term business relationships.• Initiated interior decor strategies for seasonal promotions, enhancing the customer experience. Show less

Created exceptional customer experiences by expertly crafting beverages and providing personalized service. Designed engaging chalkboard signage to showcase menu items and promotions, enhancing the store's visual appeal. Played a key role in strategically positioning product promotions based on limited-time offers, driving sales and customer interest. Contributed creativity and passion for coffee to a dynamic environment to achieve company goals and create repeat patronage.

Bachelor Of Science - Bs, Natural Resource Tourism

Journalism