Coordinates and counsels the homeschool education of girls within Reclaim13, by supporting and implementation of the education curriculum.• Enrolls, monitors, and facilitates educational pursuits of residents of Cherish House.• Counsel students regarding educational issues such as course and program selection, class scheduling, school adjustment, study habits, and career planning. • Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations. • Maintain accurate and complete student records as required by laws, district policies, and administrative regulations. • Confer with parents or guardians, teachers, other counselors, and administrators to resolve students' behavioral, academic, and other problems. • Provide crisis intervention to students before and after a crisis. • Identify cases involving domestic abuse or other family problems affecting students' development. • Meet with parents and guardians to discuss their children's progress, and to determine their priorities for their children and their individual needs. • Prepare students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks.

Protect minors from being homeless and reinforce the laws to parents/guardians of abandonment and neglect by providing Aunt Martha’s services to families.• Responsible for completing MRAI forms, Preliminary Assessments, Suicide Risk screening, Violent Behavioral Screening, YASI, Case plan, progress notes and DCFS Lock-Out Case Transfer if needed. • Update in house applications and input data using excel spread sheet to meet monthly metrics.• Screen/interview and recruit prospect families to Aunt Martha’s resources.• Responsible for finding Shelter or group home for youth if refuses to go home or being locked out. • Mandated Reporter and completes Abuse Hotline calls regarding each case. • Negotiate and problem solve with the families and provide Aunt Martha’s resources to help resolve the underlying issues.

An administrative support position requiring knowledge in functional areas and extensive customer service skills to perform administrative tasks in enrollment of new hires or personal employee information updates, and/or maintenance procedures in PrismHR.• Performed complicated data entry duties requiring confidential and considerable judgment, independent analysis, and detailed knowledge of PrismHR procedures.• Recognized exceptions and trends in paperwork.• Analyzed complicated records of varied information to provide effective feedback.• Data entry into the PrismHR HRIS application, including, but not limited to: New Hire Information, Personnel Action Changes, Benefit Enrollment, Direct Deposits, Client Conversions during Initiation or Termination and Personal Employee Information Updates.• Managed client employee’s personal data in PrismHR HRIS application.• Developed understanding of compliance of all federal, state and local employment laws.• Solved problems and provides effective solutions for data entry issues.• Led and directed other data entry projects.

Increased and expanded pathways to students located at Bloom and Bloom Trail High School to those “at risk” by completing Therapy and recruit to Aunt Martha’s and other outside resources. • Established rapport with families and clients, who have behavioral disorders, developmental disabilities, and with mental illnesses.• Led aggressive campus recruitment initiative to build brand and expand company’s relationship.• Provided holistic and comprehensive case management services to all clients including: intake assessment, benefit assessment, goal setting, long-term/weekly case plan development, progress monitoring, advocacy and referrals.• Created and assisted with District 206 administration regarding community events for families and students. i.e.; Operation Snowball, (TND) Project Towards No Drugs, Community Garden, and Anger Management workshops.• Input data of recruited clients to meet weekly metrics using excel spreadsheet.• Provided family, individual, and group therapeutic services to adolescent clients. • Used Solution Focused, Motivational Interviewing and Reality Therapy to motivate behavior change and motivate to achieving their goals.

Managed compliance directives and customer relations issues.• Administered payroll; adjusted as necessary.• Coordinated, processed, and managed employee vacation schedules.• Recruited prospects by referrals, networking, using local ads.• Processed appropriate paperwork for new hires.• Performed general, day-to-day functions for new hires and other employees.• Conducted safety meetings; facilitated discussions.• Trained and managed required staff to determined number of hires, salary, positions, and job description for short-term and long-term employees.• Sourced resumes to select best qualified candidates and interviewed candidates to better assess qualifications and ascertain personality, personal character, and work ethic.• Validated applicant’s references and communicated with previous employers to qualify capabilities and verify work history.• Followed up with clients to evaluate temp employee performance and client satisfaction.• Increased retention rates by working with executive leadership to identify and reward top performers.