•Spearheaded the implementation and comprehensive training for 100 employees across the organization to achieve higher levels of standardization and increase visibility to best practices for various functions.•Used root-cause analysis to better understand bottlenecks in processes and enabled the creation of standard operating procedures.•Conducted data validation within Bullhorn analytics, empowering our recruiting team to autonomously generate customized dashboards for monitoring KPIs.•Provided top-level support to upper management on optimal platform utilization, addressing concerns, and collaborated with external stakeholders to increase visibility of key documents, reducing unnecessary communication.•Exercised oversight to ensure adherence to established system protocols, fostering accountability among team members.•Specialized in automation software development, devising streamlined solutions to optimize operational efficiency by automating routine tasks, thereby saving employees at least 200 hours per year.

•Digitized over 200 forms into a streamlined digital format, improving accessibility and maintaining the system, which expedited the onboarding process for new medical staff by efficiently managing paperwork and appointments.•Monitored expiring licenses, certifications, and insurances to ensure timely renewals, supporting risk management and aiding in attaining Joint Commission certification.

•Enhanced payroll efficiency for 600+ employee workforce by swiftly processing timesheets and performing precise calculations for overtime, vacation, and sick hours. Significantly reduced processing time by 25% and ensured accurate data entry into payroll processing database.

•Successfully manage end-to-end recruitment processes- talent acquisition, virtual interviews, background verifications, and onboarding new employees, while also overseeing interview scheduling and maintaining candidate communication.

•Managed a team of over 30 individuals across two separate locations, while overseeing operations encompassing both the front and back office-end functions of the spa.

•Oversaw daily operations of a spa, including managing staff scheduling, coordinating appointments, and resolving guest concerns

•Performed front desk duties at a spa, including handling incoming calls, scheduling appointments, checking out guests, and managing the recruitment process by arranging interviews and screening applicants for the General Manager

•Led 15 student coordinators throughout the year in planning the festival, overseeing a $50,000 budget and coordinating with vendors to enhance accessibility on event day.

•Developed a comprehensive community profile for Hillsborough Township's Master Plan, integrating data on income, housing, education, and other relevant topics. Additionally, produced maps using ArcGIS to support the Master Plan reexamination process.

•Drafted congratulatory letters for district members in recognition of their achievements and hard work, while also managing phone inquiries and correspondence with community members regarding legislative matters and initiatives.

•Managed the contracting and oversight of over twenty food vendors for the festival, while coordinating with the New Brunswick Fire and Health Department to ensure environmental and public safety standards on event day

•Managed volunteer coordination for the festival and maintained active engagement of alumni coordinators throughout the planning stages and on festival day