• Supervises three full-time employees• Solely and independently screens annual income affidavit submissions and follow up with housing staff for over 100 housing companies• Oversees portfolio of over 80 properties• Specializes in advising owners & managers with challenging management, resident, and financial situations• Conducts rent roll comparison audits and follows up on comparison findings• Assists the Office of Integrated Housing Management (OIHM) with off-site instruction and training of housing company personnel• Guides and acts as a resource for housing companies to comply with updated HUD and IRS procedures such as HOTMA and NSPIRE• Monitors granted appeals, application disapprovals, and other management financial transactions• Approves final rent schedule and marketing for newly developed properties prior to lease up• Assists with training and development of unit staff

• Responsible for comprehensive compliance monitoring of a designated portfolio of HCR funded projects including HTF, TKEY, and HOME within the Statewide Asset Management Unit portfolio for regulatory, physical, financial, and habitability standards• Performs periodic site inspections and management evaluations as required by the project's regulatory agreements and Agency policy • Implements and enforces the Agency's regulatory requirements regarding financial reporting, property use restrictions, analyzing leases and the low-income unit set aside requirements• Approves rent increase, reserve withdrawal, and ROE requests• Responds to escalated issues within the New York state manufactured homes program• Analyses property financial reports, annual audits, and capital planning and gives recommendations for financial stability and planning

• In addition to current responsibilities below, oversaw a team of five full time personnel at a property with 132 residential units and two commercial spaces• Managed high-level property, construction, and residential issues for the site• Guided property leadership when faced with complex needs and issues

• Property manager of two properties for seniors and people with disabilities, a total of 136 units. One property includes two commercial spaces.• Managed a team of five full time personnel at two properties• Successfully led tax credit lease-up and extensive building renovations• Prepared and analyzed annual operating budget to include capital studies and funding requests• Prepared all reports including monthly management, weekly marketing, delinquency/occupancy, and bi-weekly payroll• Authorized and oversaw all purchases and maintenance workload• Worked intimately with all resident-related matters including rent collection, leasing, moves, complaints and evictions

• Managed five communities in Erie county that included three senior properties, one family property and one property for people with disabilities, for a total of 118 units. Properties utilize HUD and LIHTC programs. • Active contributor in budgeting and forecasting for properties.

• Assisted low income, disabled population to obtain housing through HUD programs within the city of Erie.• Managed 11 communities totaling 111 units within the HANDS portfolio. • Investigated and verified five cases of subsidy fraud, successfully enforcing repayments to HUD.

• Coordinated service and maintenance requests for 180 properties• Acted as liaison between tenant and landlords, preventing disputes• Performed seasonal inspections • Handled all aspects of move in/move outs of tenants including security deposits• Ensured compliance with state landlord-tenant act and Fair Housing Act

• Coordinated service and maintenance requests for 200+ properties• Acted as liaison between tenant and landlords, preventing disputes• Performed seasonal inspections • Managed two part time seasonal inspectors • Coordinated all aspects of move in/move outs of tenants including security deposits• Ensured compliance with local, state and national HR laws and Fair Housing Act• Acted as full time bookkeeper October 2015-May 2016 in addition to property responsibilities• Charged with bookkeeping/accounts payable for vendors, tenant and landlords• Rental application processorMember of the National Association of Residential Property Managers (NARPM) since 2014-Secretary of local chapter 2015-2016-President-Elect of local chapter 2016-2017

• Brought all human resource files up to state and federal standards• Handled all bookkeeping, payroll services, payments from customers and financial records • Scheduled all classes for over 250 students• Administrative source for three teachers, including owner• Increased “word of mouth” promotions through social media and advertisement initiative

• Organized, implemented, and managed community service projects including leading a team to feed over 800 local school children • Involved in maintaining database of congregates• Experience in budgeting, maintaining financial records, forecasting funding needs, and tracking volunteer information• Administrative source for two full time pastors• Contributed to developing, writing, and updating ministry website

• Organized, implemented, and managed every aspect of weekly evening classes on a quarterly basis• Involved in maintaining database of over 4000 congregates• Experience in budgeting, maintaining financial records, forecasting funding needs, and tracking volunteer information• Administrative source for six full time ministries• Contributed to developing, writing, and updating ministry website• Assistant to Associate Pastor in a full time capacity• Oversaw and approved small group curriculum for over thirty groups

• Received, analyzed, and then distributed task orders from clientele• First to implement use of Salesforce Contact management System within organization• Assistant to Manager of Client Services

• Supported Human Resources, Accounting, Contracts, and Security Departments• Involved in maintaining and monitoring all HR functions including time records, payroll, policies and procedures• Experience in budgeting, maintaining financial records, and tracking security information• Designed, implemented and maintained an employee database, including all action changes, benefits, and personal employee information• Developed and implemented office fire safety and contingency plans• Executive assistant to President as needed

• Responsible for organizing the curriculum and scheduling details for classes offered to the entire congregation with approximately 4000 participants• Maintained database of 8000 church congregates • Encouraged positive student and instructor relationships, wrote course descriptions, and completed instructor training manual• Solely responsible for updates to program website• Developed and implemented student statistics system through website which aided in development of new classes and modifications to the budget• Managed a volunteer staff of five• Handled all public relations for the department

• Acted as liaison between main office and thirteen retail mall locations• Responsible for the publication and dissemination of procedures and policies to store management • Handled all purchase orders, damaged merchandise, and incident reports• Developed and implemented the retail manager standard operating procedures manual• Managed projects such as developing a retail gift card program • Organized and oversaw specialized events such as tent sales at stadium location

• Ability to learn quickly and to effectively apply my training earned me a rapid succession of 3 promotions from Customer Service Representative (CRS) to Legal and Regulatory Assistant to Executive Assistant within three years• Executive Assistant to four Regional Business Development Managers and the Director of Sales• Prepared sales reports, handled requests for current business statistics, and arranged plan-o-grams for store inventory• Coordinated travel arrangements for a staff of over thirty salespeople • Experience in sales reporting, category management, forecasting and vendor product sampling• Handled travel arrangements, reviewed analytical calculations, and maintained all aspects of company packaging, including proofing artwork before printing• Managed the process of clearing ingredients according to FDA standards• Updated, organized, and maintained all company legal files• Assisted in gathering information for trial, including any medical and/or dental claim paperwork