Dana Gate Email & Phone Number

Vulcan, Brasov, RO

Frisbo is the smart e-fulfillment platform with the largest presence in Europe, which manages the storage, packaging and delivery of online store orders.The service is available for e-commerce businesses that are selling local and also are looking to expand in other markets around Europe, by offering them flexibility and fast scalability.

Bucharest, Romania, RO

• International REALTOR, member of National Associations of REALTORS and Asociatia Profesionala a Agentilor Imobiliari din Romania.
• Completion of trade deals for properties with values over €300,000.
• Developed the internal operating policies and procedures of the company.
• Develops annual operating budgets and forecasts, sales and marketing plans and managed procurement operations.
• Leads brokers’ meetings and performs trainings for real estate agents.
• Prepares comparative market analysis for company’s clients.

Sector 2, București, Romania, RO

• Managed over 30 employees within the Sales, Call Center, Key Accounts, Marketing and PR departments.
• Developed departmental teams via effective organizational structure, recruitment, training, continuous review and realignment with company objectives; minimized staff turnover.
• Developed and maintained effective B2B relationships with all key clients in order to ensure the highest possible customer satisfaction.
• Effectively designed custom services to tailor fit clients’ needs, while working within budgetary requirements.
• Responsible for quarterly and annual sales department budgets. Reviewed operational records and reports to project sales and determine profitability. Planned and calculated advertising budgets and sales.
• Negotiated supplier offers for managed departments.

Sector 2, București, Romania, RO

• Developed and maintained B2B client relationships, building rapport as a personable and trusted representative.
• Presented, promoted and sold services in accordance with company policies and procedures to achieve monthly, quarterly and annual sales targets.
• Led negotiations, prepared contracts and monitored their progress and completion.
• From 2011 onwards, coordinated a team of 3-5 employees and created a culture of sales professionalism and strategic sales goals, tailored to market demand.
• Promptly addressed all customer requests, questions and complaints.Key Achievements: Spearheaded communication with client to understand pain points. Increased sales and customer retention.

• Assisted senior sales representatives in managing client accounts, generating leads, and maintaining customer relationships.
• Organized meetings and appointments with companies to promote services Key Achievements: Developed and maintained productive working relationships with customers.

• Handled 90+ calls daily, with duties including retrieving courier customer order, presenting courier services.
• Provided customers with quality assistance through phone calls and e-mails.
• Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns.Key Achievements: Consistently met performance milestones in speed, accuracy, and volume.

Education record

Public Administration, Administrative Science

Social Sciences