Enter and balance customer payments received via lockbox, EDI or scanned through AR's payment application software and Oracle.Research AR balances and invoice details in AS400 Legacy AR system ( Trilogie )Analyze various forms of information provided by customers and branches to accurately post receiptsMaintaining productivity requirements as scored by department metricClear Payment on Account ( POA ) posted in Trilogie and use Access data base to facilitate workflowAccurately clear payments per Zero Balance ( ZBAR ) report; clear debits vs credits totaling $0Send clear, complete, and appropriate communications to branch associates per department guidelinesAccountable for work and shows attention to detailAbility to use available resources to effectively perform duties (Master List, AR Database Search tool, Regional Search, etc.)Run reports from multiple banking facilities reflecting debits or payments returned/rejected and allocate to appropriate customer accounts. Work closely with customer service to ensure customers account debits are properly allocated.Prepare banking deposits by adding checks received and adding to general ledger

Managed the reception area to ensure effective communication both internally and externally.Greeted clients and visitors with a positive, helpful attitude.Answer phones in a professional manner, and routing calls as necessary.Coordinated inbound and outbound office mail.Provided support to the sales team.Managed boat inventory & titles.Worked with ownership on employee payroll & benefits.Customer statements and other general business accounting.Managed accounts receivables & payable, data entry into QuickBooks.Organized office operations and procedures.Designed and implement filing systems.Ensured filing systems are maintained and current.Established and monitor procedures for record keeping.Ensured security, integrity and confidentiality of data.

Provided fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Greeted, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safeProvided a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.Worked in cooperation with their Department Supervisor and other associates in their department as well as other departments.