Dana Jackson Email and Phone Number
Project Manager@ American Urological Association | PMI-ACP, CAPM at
@
American Urological Association
Dana Jackson's Location
Baltimore City County, Maryland, United States, United States
Dana Jackson's Contact Details
Dana Jackson work email
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Dana Jackson personal email
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Dana Jackson phone numbers
About Dana Jackson
As an Information Technology Project Coordinator at the American Urological Association (AUA), I manage IT and business operations projects that support the organization's mission and vision. I have over four years of experience in this role, and I hold the PMI Agile Certified Practitioner (PMI-ACP) and the Certified Associate in Project Management (CAPM) credentials.Some of my achievements include curating a comprehensive and repeatable cybersecurity awareness curriculum, designing and building an online technology resource guide, and creating project plans to meet aggressive deadlines for multiple projects. I have strong DevOps, customer support, and project delivery skills, and I enjoy working with cross-functional teams to solve problems and deliver value. My goal is to make a difference in the next generation's lives by working for and with organizations that inspire, motivate, and help the youth expand their minds and vision.
Dana Jackson's Current Company Details
American Urological Association
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Project Manager@ American Urological Association | PMI-ACP, CAPM
Dana Jackson Work Experience Details
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Information Technology Project CoordinatorAmerican Urological Association Dec 2019 - PresentLinthicum, Md, Us• Serves as the Project Manager for IT and Business Operations Projects.• Curated a comprehensive and repeatable Cybersecurity Awareness Curriculum and Tracking Report process for the AUA using the KnowBe4 security platform. • Designed and built an online Technology Resource Guide for the AUA, an online first-stop guide for all Technologies available in the organization. • Creates project plans to meet aggressive deadlines for multiple projects.• Manages multiple projects in development simultaneously by prioritizing project deadlines.• Identifies, tracks, and mitigates risk throughout the project life cycle.• Tracks project schedules, and milestones, manages sponsor requests and ensures timely project completion.• Assist in building testing scripts and participates in software development testing.• Coordinates and leads meetings with well-prepared, documented, and organized stakeholders.• Maintains the project dashboard and status report detailing process issues and solutions.• Created project management training for the PMO that includes tools to help team members work independently• Researches and documents department processes.• Assist in the review and formalization of all department policies.
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Human Resources Project ManagerOnemain Financial Mar 2018 - Mar 2019Baltimore , Md, Us• Led the project team on high-profile HR projects; 2019 annual employee benefits enrollment, 2019 employee compensation program, New Hire On-boarding, and the consolidation of two legal entities.• Managed and led cross-functional projects, including strategic planning and project timelines.• Developed timelines and monitored schedules.• Communicated with technical staff on project requirements for HR projects, ensuring compliance with required Service Level Agreements.• Managed a team of 12 cross-functional team members in the development, design, content creation, information architecture, and technical support for client websites. Learning Technologies Strategist March 2016 to March 2018• Managed project with ten cross-functional team members; content writers, developers, designers, corporate communications, and technical support for the design and build of a new Learning Department intranet site for the 10,000 employee end users. • Managed the Learning Department intranet pages on the IBM Intranet Authoring platform, updating all content, links and graphics.• Conducted employee training to ensure learning tools' effective implementation and usage. • Managed a team of 12 cross-functional team members in the development, design, content creation, information architecture, and technical support for a client website. -
Learning Technology StrategistOnemain Financial Mar 2016 - Mar 2018Baltimore , Md, Us• Managed project with ten cross-functional team members; content writers, developers, designers, corporate communications, and technical support for the design and build of a new Learning Department intranet site for the 10,000 employee end users.• Managed the Learning Department intranet pages on the IBM Intranet Authoring platform, updating all content, links and graphics.• Conducted employee training to ensure learning tools' effective implementation and usage.• Generated Google Analytic reports to analyze and report usage of Learning Department web pages, video channels, and IBM Forms.• Acted as a subject matter expert offering creative solutions and technical knowledge in building programs and courseware.• Led the company's comprehensive video channel project team revamping the company video channel. Video views increased by more than 40 % after re-launch.• Video project included the review of all old content, creating new micro-learning videos, designing a new user-friendly web page, and creating a new name and logo.• Created and facilitated project management training for the Learning Group team members that included tools to help team members work independently.• Worked as a project management coach and trained new team members on project management processes.
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Project Manager Learning And DevelopmentOnemain Financial Sep 2012 - Mar 2016Baltimore , Md, Us• Served as the Project Manager for Training courses, programs, and resources for 10,000+ employees.• Managed multiple projects in development simultaneously by prioritizing project deadlines.• Created project plans and optimized resource allocation across priorities to meet aggressive deadlines for multiple projects.• Identified, tracked, and mitigated risk throughout the project life cycle.• Tracked project schedules and milestones, managed sponsor requests, and ensured timely project completion.• Organized and led meetings with well-prepared, documented, and organized stakeholders.• Created and maintained a project dashboard and status report detailing process issues and solutions.• Researched, designed, built, and maintained virtual learning environments in SharePoint for online multi-level Leadership Development programs to improve team member job performance• Designed and managed the Training Department SharePoint sites.• Administered department training on new tools or processes.
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Training Project ManagerSix Red Marbles Sep 2011 - Feb 2012Medford, Massachusetts, Us• Managed multiple projects in development simultaneously by prioritizing project deadlines• Maintained component and status schedules. • Created databases and tracking reports to monitor delivery of material and files. • Worked closely with internal and external teams for resource allocation, project scheduling, resolving issues and creating contingencies. • Created and updated project workflows. • Proactively monitored and maintained project budgets for on time and within cost delivery. • Scheduled and facilitated daily team progress meetings. -
Project Manager - Course DevelopmentLaureate Education Mar 2009 - Mar 2011Miami, Florida, Us• Developed and maintained course development project plans using Microsoft Project and SharePoint for tracking on-time delivery.• Led the development of multiple products simultaneously by prioritizing project deadlines, resources, and tasks.• Organized and conducted weekly project status review meetings.• Produced project resource estimates for time and cost.• Captured and recorded actual hours of development tasks for all internal project team members.• Resolved conflicts across dependent projects, resources, schedules, and budgets.• Managed project budgets for on-time and within-cost delivery.• Reported project status to key stakeholders as needed. -
Student Support CoordinatorLaureate Education Nov 2007 - Mar 2009Miami, Florida, Us• Provided concierge-level customer service via phone, email, and live chat.• Assisted students in resolving and troubleshooting financial service issues, online learning issues, course registration, technical problems, and supply chain concerns.• Worked with multiple databases and the Learning Management System, where I populated course information and assigned learners to courses.• Aided in executing tactical approaches to improve service levels across the organization.• Assisted in bridging the communication and service gap between the student and University services units.• Collected and handled financially sensitive information in the strictest confidence.
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Manufacturing/Production CoordinatorWolters Kluwer Mar 1994 - Aug 2006Alphen Aan Den Rijn, Nl• Led the development and production schedules for multiple books, videos, electronic content, and other printed material projects simultaneously.• Managed all material requirements for packaging of products; analyzed materials needs, conductedRFPs negotiated with suppliers and managed materials ordering schedule.• Functioned as the liaison to book printers, electronic product suppliers, preparatory product facilities, authors, and in-house departments.• Developed and issued works for bid, negotiating with vendor on contract pricing and payment schedule.• Generated tracking reports and status updates and updated various databases.• Monitored content in all stages of proof distribution.• Evaluated supplier performance and review invoices for accuracy.• Provided final approval for books, videos, electronic content, slides, and misc. printed educational materials.
Dana Jackson Skills
Customer Relations
Customer Service
Project Planning
Creative Problem Solving
Microsoft Office
Word
Excel
Vendor Management
Outlook
Process Improvement
Powerpoint
Access
Administration
Inventory Management
Vendor Relations
Microsoft Excel
System Administration
Management
Project Management
Leadership
Microsoft Project
Program Management
Sharepoint
Strategic Planning
Team Building
Training
Dana Jackson Education Details
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Walden UniversityGeneral -
Strayer UniversityGeneral
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Morgan State UniversityInformation Technology
Frequently Asked Questions about Dana Jackson
What company does Dana Jackson work for?
Dana Jackson works for American Urological Association
What is Dana Jackson's role at the current company?
Dana Jackson's current role is Project Manager@ American Urological Association | PMI-ACP, CAPM.
What is Dana Jackson's email address?
Dana Jackson's email address is da****@****one.com
What is Dana Jackson's direct phone number?
Dana Jackson's direct phone number is (410) 332*****
What schools did Dana Jackson attend?
Dana Jackson attended Walden University, Strayer University, Morgan State University.
What skills is Dana Jackson known for?
Dana Jackson has skills like Customer Relations, Customer Service, Project Planning, Creative Problem Solving, Microsoft Office, Word, Excel, Vendor Management, Outlook, Process Improvement, Powerpoint, Access.
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