Dana Johnson Email and Phone Number

Provided administrative assistance to support the President, CEO and other members of the executive management team with:• Managed President’s and CEO’s busy calendar • Planned and scheduled meetings, teleconferences and travel• Prepared transcribed dictation using a Dictaphone • Attended team conferences and prepared minutes• Processed data entry from multiple sources• Prepared expenditure records• Prepared and mailed out promotional bundles to potential customers• Managed office workers• Consistently demonstrated strong attention to detail and ability to multitask fast-paced, high-pressure work environment

Provided assistance to Assessment/Retention Specialist with:• Processed data entry • Provided appointment information• Performed customer service • Processed filing• Processed registration• Performed receptionist duties• Performed data analysis and other projects as needed

Assigned to the Pennsylvania Training and Technical Assistance Network:• Provided assistance to seven educational consultants, which also includes receptionist duties• Point of contact for workshop registrations, and maintaining a registration database• Created training brochures in Adobe.• Prepared handouts and visual aides, including presentation layout and design using MS PowerPoint• Processed data entry from multiple sources• Scheduled conference room(s) and arrange for room setup • Prepared layout and design of publications for the Bureau of Special Education using Quark and InDesign.• Prepared mid/end of year evaluation reports• Prepared and maintain weekly calendars for staff of 50 and maintain an appointment calendar and daily schedules for seven consultants.

Assigned to the Pennsylvania Training and Technical Assistance Network:• Greeted, assisted and directed guests, workers, visitors and the general public• Received all incoming calls and handled caller’s inquiries• Provided office support services so as to make sure efficiency• Processed data entry from multiple sources• Responded to guests and public inquiries• Directed the employees, guests and general public to the right staff member• Provided word-processing and clerical support• Prepared mid/end of year evaluation reports• Organized reception and publication area• Maintained weekly calendars for staff of 50

Assigned to AstraZeneca Pharmaceutical:• Processed, sorted, and distributed mail• Operated digital black & white and color copy machine and fax equipment • Prepared bindery/finishing • Used computer to download copy jobs to digital equipment• Maintained all logs and reporting documentation• Received phone calls and document customers inquires• Assisted customers at service window • Responsible for reprographic jobs for a busy copy center

Provided assistance in a busy billing and collecting department:• Performed data entry • Archived medical charts• Oversee file room conversion • Logged and registering checks • Provided general clerical support