Data entry and site communications specialist managing regulatory clinical documents and maintaining compliance within a Clinical Research Organization. DocuSign administrator for corporate account. Certified with GCP and Human Subjects Protection training. Moderate proficiency with Microsoft Access.

-Communicated Daily with Assigned Underwriters, Agents, and Sales Team Members to Help Build Strong Agency and Partnership Relationships-Pulled Underwriting Worksheets, Verifying Loss History-Followed up on Renewal Accounts via Phone and Email, Including Sending Notices and Organizing Office-wide Call Logs, Taking Credit Card Information as Needed-Entered Data Accurately into Access and Excel-Consolidated and Verified Required Binding Information Before Forwarding on to the Policy Administration Department-Logged Completed Work in the Quote Logs, Kept Information up-to-Date as Agency and Policyholder Changes Occurred-Assisted with Underwriting and Sending Renewal Acceptance Forms for Non-Complex Accounts

Group and One-On-One Tutoring in Math & Science Department of Tutoring & Learning Center; Intro to Accounting

-Thoroughly clean & replenish guest rooms-Assist with laundry and miscellaneous duties as needed

-Schedule current employees and train new hires-Screen and interview potential hires-Plan and set goals based on store trends and company plan, tracking performance for store and for employees-Plan and execute store visual changes and inventory processes-Assist other area stores when staffing is low-Certified ear piercing specialist-Increased Ear Piercing sales by over 25% vs previous years through skill and knowledge training-Assumed manager duties in absence of a store manager

-Performed marketing and advertising for mall stores and events, specializing in graphic design-Performed monthly and quarterly invoicing-Managed event planning, recruiting, coordination, and execution-Developed store and customer newsletters

-Provided exceptional customer service-Catered to customers with food allergies and disabilities-Trained new wait staff-Oversaw event bartending for weddings and banquet parties

-Demonstrated knowledge in all dietary, wellness, and nutritional products-Directed daily and weekly goal-setting and sales tracking based on company KPI goals-Performed all store housekeeping and janitorial duties

-Provided excellent customer service-Trained new employees-Processed product shipment and allocated to other store locations-Ensured scheduling was completed to optimize coverage during peak times-Executed in-store presentation and sales per instruction from store owner