Dana M. Dubois Email and Phone Number
Dana M. Dubois work email
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Dana M. Dubois personal email
At EVERGREEN FIBERS, my role as an Account Executive is where strategic planning and customer support converge to drive success. My expertise in coordinating multi-faceted operations, honed over a decade in customer service management, empowers me to exceed client expectations consistently. The core of my professional ethos is building robust, long-term relationships with stakeholders and leading teams towards collaborative triumphs.In the fast-paced environment of EVERGREEN FIBERS, I leverage my proficiency in strategic planning and multitasking to facilitate seamless supply chain processes. My background in production planning and inventory management, supported by my command of systems like AS400 and SAP, enables me to deliver solutions that enhance operational efficiency and team productivity, all while maintaining a keen focus on customer satisfaction.
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Account ExecutiveEvergreen Fibers Nov 2021 - Present
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Customer Service ManagerDs Smith Paper And Packaging 2012 - 2021London, GbDirected team of customer service, production planning, and transportation logistics professionals to manage export and shipments. Improved communications, team-building, and leadership to overhaul performance, improve morale, instill cooperative mentality, and elevate output at all levels. -
Purchasing SupervisorXpedx Jul 2010 - Oct 2012UsResponsible for a group of 10 which is comprised of 7 Purchasing Coordinators and 3 Purchasing assistants. My duties include daily and monthly reports, performance tracking, problem solving and part time buyer, -
Group PlannerNewpage Corporation May 2006 - Jun 2010Miamisburg, Ohio, UsGroup planner for 6 different mill locations; this involves quoting ready dates, setting the run schedules, working with manufacturing, customer service, sales and the customers to improve ready dates, also do morning reports, track machine backlogs and work with inventory planners to fill runs or set schedules for inventory replenishment(2006 to 2007) Logistics CoordinatorLogistics Coordinator for mill locations as well as third party warehouses which involves tracking, tendering loads and managing freight cost and updates -
Production Planning Manager2005 - 2006 Smart Papers, Llc Feb 2005 - Mar 2006Acquisition of Fraser Papers Division) Manager of Production Planning and Inventory Logistics Managed customer service team responsible for over $230 million in annual sales.Managed customer service and order scheduling of 5 paper machines with an annual capacity of 250,000 tons.Lead team of 14 direct reports through the transition of service team from Fraser papers to Smart Papers.Actively participated in the IT integration of systems after acquisition of Fraser's Park Falls mill Ordered and maintained stock
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Customer Service/Planning ManagerNexfor- Fraser Papers Inc Sep 1996 - Feb 2005Managed customer service team responsible for booking over $150 million in annual sales.Managed the planning group responsible for order scheduling of 3 paper machines with an annual capacity of 150,000 tons.Lead the successful transition and relocation of customer service from Ohio to Illinois.Lead a team of 18 customer service and planning professionals.Worked with Sales, Marketing and Production to help improve machine and inventory efficiencies to reduce cost.
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Demand Planner/Team LeaderFraser Papers Jan 1998 - Jan 2001Responsible for the planning of 5 paper machines for 2 paper mills.Responsible for managing inventory levels and minimizing aged inventory for each major grade line.Managed Inventory turns to prevent stock outs for all A & B class SKU's. Trained 2 employees to handle the demand planning function in my absence.
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Inside Sales Representative/Team LeaderFraser Papers Jan 1996 - Jan 1998Worked on sales desk for Midwest call center handling in excess of 30 major accounts.Responsible for handling upwards of 100-150 calls per day for customer orders, stock checks and shipping inquiries.Worked with regional sales manager to maximize outside sales by interfacing with planning.
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Manager/AccountantValley Accounting Services, Inc Jan 1991 - Jan 1998Owned and managed accounting company servicing corporate as well as individual accountsThree direct reports
Dana M. Dubois Skills
Dana M. Dubois Education Details
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Urbana UniversityBusiness -
Husson UniversityBusiness Administration
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Madawaska Middle/High SchoolGeneral
Frequently Asked Questions about Dana M. Dubois
What company does Dana M. Dubois work for?
Dana M. Dubois works for Evergreen Fibers
What is Dana M. Dubois's role at the current company?
Dana M. Dubois's current role is Account Executive @ EVERGREEN FIBERS Strategic Planning, Customer Support.
What is Dana M. Dubois's email address?
Dana M. Dubois's email address is dm****@****bal.net
What schools did Dana M. Dubois attend?
Dana M. Dubois attended Urbana University, Husson University, Madawaska Middle/high School.
What are some of Dana M. Dubois's interests?
Dana M. Dubois has interest in Football, Exercise, Sweepstakes, Nascar, Home Improvement, Reading, Sports, Watching Auto Racing, Watching Basketball, Golf.
What skills is Dana M. Dubois known for?
Dana M. Dubois has skills like Internal Communications, Creative Problem Solving, Phone Skills, Microsoft Office, Outstanding Customer Service, Thinking Outside The Box, Attention To Detail, Purchasing, Inventory Management, Planning, Account Management, Lotus Notes.
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