Dana Harmon Email & Phone Number

Baltimore, Md, Us

Quincy, Massachusetts, Us

Lead Integration workstream in multi-year SAP SuccessFactors implementation to establish a global uniform and integrated solution for all HR processes and related Payroll processes. Partner with Quality Assurance (QA), Project Management (PM), Development (Dev), Subject Matter Experts (SME’s) and Vendors to establish functional integrations.

New Jersey, Nj, Us

Responsible for providing day-to-day operational HRIS support to HRIS Manager and a team of 10 HRIS Analysts tasked with providing accurate and secure data across multiple platforms in a shared services environment for ~225,000 employees in a timely and efficient manner.

Roseland, New Jersey, Us

Implemented suite of Workforce Now (V1- CV16) solutions to new and existing core and up-market clients to meet assigned quarterly and annual goals. Maintained backlog of over 75 clients at a time with excellent client satisfaction.SELECTED ACCOMPLISHMENTS INCLUDE• Analyzed existing systems, policies, and procedures in connection with client business objectives to establish a unified project plan.• Provided valuable insight, coaching, training, knowledge, and guidance, maximized by providing valuable insight into all HRIS modules to meet client-specific needs.

Defined custom business rules needed to accommodate client plan designs. Developed benefit guides incorporating all client benefits information into standard Benelogic benefit guide template to ensure client needs were met. Coordinated, managed, and participated in internal testing processes for accurate results. • Identified risk during Analysis phase of implementation by reviewing client needs and data that led to addressing any inconsistencies from the original sale and offering alternative solutions prior to beginning implementation.• Addressed all issues relating to testing, verifying configuration was complete prior to release to client for client satisfaction and retention. Achieved start units at or above fiscal year targets.

Implemented all versions of HRB (HR & Benefits/Employease) solutions to new and existing clients. Communicated with internal and external collaborators to conduct virtual meetings and provide project timelines, plans, and agendas to all team members.• Maintained up-to-date internal processes, procedures, system enhancements, new product rollouts, and existing offerings, delivering most effective version of products implemented. • Determined appropriate method and conversion of data files by analyzing client specifications for accurate mapping and standardization of data. Kept individual productivity level at or above fiscal year targets.

Sparks, Maryland, Us

Developed and sustained all carrier forms, benefit descriptions, and sales updates on KAIG website (KAIGonline.com) to present exact data for users. Maintained sales database in MS Access to validate all data remained up-to-date. • Marketed, created, and disbursed semi-monthly web-based informational updates to designated users, confirming accurate proposals. • Responded to all customer inquiries regarding benefit programs, billing, enrollment, administrative procedures, and claim issues, furnishing timely resolution.

Education record

Certificate In Network Information Technology, Information Technology