General Manager
University Village, Seattle Wa
• Successfully grew sales from $2.9M to $9.4M in less than 5 yrs by focusing on hiring, training, and development of the team• Recognized for crafting, training and leading a recruiting and networking effort that resulted in all open leadership roles being filled across the West Coast Region• Unanimously voted for by my peers and leaders in winning the National Real Hero Award, that recognized excellence in thought leadership, customer service, collaboration, team work and sales• Consistently provided excellent service and support to both the internal team as well as to customers• Excelled at strategizing the delivery of all sales goals, inventory, NPS Scores and visual merchandising• Within 2 yrs, led the store to becoming the 2nd most profitable in the company and held that position until my departure• Successfully hired, trained and led over 100 employees yearly• Successfully built the leadership team from 3 to 10 managers• Responsible for developing the careers of 10 direct reports (all managers)• Successfully managed P&L, payroll budget and millions of dollars in inventory