Strategic Business Consultant
Current- Spearheaded all aspects of speaker program and grants management systems releases, from gathering clients’ requirements to coordinating testing and release schedules.- Created release management process including weekly meeting cadence, requirements review and user acceptance testing.- Reconciled, archived and decommissioned a pharmaceutical grants management system.- Documented the business requirements and design changes outlined in weekly core team meetings.- Manually tested product releases for quality and documented issues.- Trained business analysts in all departments on newly developed systems.- Provided change management support for international rollout of grants management system.- Guided business analysts in creating test matrices on all web-based products.- Defined initial functional requirements to final user acceptance testing, including user documentation and training.- Served as liaison between development department, user community and external clients to resolve system issues and to identify and document system enhancements. - Created training demos and materials for internal users.- Provided input for online grants management internal/external user guides. - Responsible for updating Commercial SOP to formalize process changes for CIA readiness.- Created daily, weekly and monthly management reports for system users.
