I provide a wide variety of technology-based services to my company's internal and external clients, including:- Production of company-wide and client metrics, including satisfaction survey results, cycle times, utilization and workload reports. - Interviewing business owners and system users to determine business needs and strategy and producing documentation used to generate programming code to deliver exact business requirement functionality. - Controlling system configuration and user access for sensitive information.- Drafting company responses to government requests for proposals. Involves interpreting requirements, performing independent research and providing input, and working with internal subject matter experts to deliver comprehensive responses to potential clients.