Dana Harrington Email and Phone Number
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Dana Harrington is a Vice President Portfolio Operations + Customer Experience at Marriott International. She possess expertise in hospitality management, hotel management, hospitality industry, pre opening, customer satisfaction and 18 more skills.
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Vice President Portfolio Operations + Customer ExperienceMarriott International Feb 2024 - PresentBethesda, Md, UsSupporting Marriott International's strategic licensing agreement with MGM Resorts International.
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Area Director Of Operations, Gaylord BrandMarriott International Dec 2014 - Feb 2024Bethesda, Md, UsBusiness partner to the Americas CLS Operations team and Senior Vice President of Gaylord Hotels. Supporting Room Operations, Food & Beverage, Event Management and Special Events at Gaylord Hotels with added focus on creative leisure programming like ICE!, operational excellence, solidifying the Gaylord brand standards and the upcoming Gaylord Pacific project.
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Director Of RoomsMarriott International Jan 2014 - Dec 2014Bethesda, Md, UsLeading the Rooms Operations team at a Resort with 1,511 rooms. This team includes a best in Brand Front Office and Celebrity Services department, Spa with 2.3 Million in Sales, Transportation department with 85 employees and a large Call Center handling reservations, pre-arrival needs, upsell incentives and package execution. Guest Satisfaction has increased 8.8 in overall, 7 in Staff service and 10.6 in efficient check-in since January 2014.
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Director Of Operational ExcellenceMarriott International Mar 2013 - Dec 2014Bethesda, Md, UsAs Director of Operational Excellence I focus on the operational processes at the Texan to create an exceptional Guest experience and drive maximum financial results. I work with department Leaders to analyze our operational processes to enhance STAR (employee) Satisfaction, Guest Satisfaction and maximize our revenues.
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Senior Director Of Openings, Acquisitions & DivestituresMarriott International Jun 2004 - Mar 2013Bethesda, Md, UsEnsuring the successful opening, conversion, relicensing and divestitures of Marriott family hotels, both managed and franchised.
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General ManagerMarriott International 1999 - 2004Bethesda, Md, UsCourtyard and SpringHill Suites
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Various Full Service Manager PositionsMarriott International Sep 1989 - 1999Bethesda, Md, UsHartford Marriott FarmingtonBoston Marriott CambridgeBoston Marriott PeabodyPortland Marriott Maine
Dana Harrington Skills
Dana Harrington Education Details
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University Of Southern MaineBusiness
Frequently Asked Questions about Dana Harrington
What company does Dana Harrington work for?
Dana Harrington works for Marriott International
What is Dana Harrington's role at the current company?
Dana Harrington's current role is Vice President Portfolio Operations + Customer Experience.
What is Dana Harrington's email address?
Dana Harrington's email address is da****@****ive.com
What is Dana Harrington's direct phone number?
Dana Harrington's direct phone number is +121490*****
What schools did Dana Harrington attend?
Dana Harrington attended University Of Southern Maine.
What are some of Dana Harrington's interests?
Dana Harrington has interest in Human Rights, Children, Education.
What skills is Dana Harrington known for?
Dana Harrington has skills like Hospitality Management, Hotel Management, Hospitality Industry, Pre Opening, Customer Satisfaction, Hospitality, Leadership, Property Management Systems, Resorts, Food And Beverage, Hotels, Opening Hotels.
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