Dana Richardson Email & Phone Number

Columbia, Md

Bethesda, Md

Managed a $40B Multifamily loan portfolio with an average of 150 loans and 80 investors, which included Seniors Housing, Green Rewards, LIHTC and Mod Rehab loans.• Developed internal and external partner relationships with high profile clients to ensure best-in-class customer service and timely resolution of borrower inquiries and consent requests.• Ensured Seniors Housing properties met all state regulatory licensure obligations.• Verified Green Rewards loan requirements were met in accordance with loan agreements.• Processed loan modifications when necessary to bring non-compliant loans into compliance.• Prepared all types of servicing requests, including modifications of loan terms, property management changes, easements, Mod Rehab modifications, collateral releases, insurance losses, partial paydowns and maturity defaults.• Mitigated risk by monitoring all aspects of loan servicing including:• Performed annual property inspections, assessed property conditions and performed market analysis to gauge property position within the market. • Reviewed third-party property inspections for quality control and risk determination.• Analyzed quarterly financial statements and cashflows to report on potential risk.• Performed data analysis of relevant performance metrics and provided periodic risk rating and valuation recommendations to senior management and GSE investors.• Developed Action Plans detailing risks and mitigations for loans identified as underperforming and therefore placed on the watchlist based on quarterly financial analysis and/or property conditions.• Prepared an average of 25 action plans per quarter and closely monitored each borrowers’ efforts to improve the property performance based on those action plans.• Provided investors with 100% on time delivery of all required reporting.• Reviewed and approved over 20 disbursement requests on a monthly basis for requests which exceed $100k.

Oversaw the creation, implementation, and compliance of credit risk monitoring policies, procedures, and standards governing the portfolio risk management and servicer credit risk requests for the Seniors Housing Book of Business.• Monitored the credit risk within a $14.5B UPB/1150+ property Seniors Housing portfolio.• Generated quarterly reports providing detailed analysis of the current portfolio conditions, areas of concern, and market conditions within both the portfolio and the national market.• Exercised sound real estate/credit judgment and developed productive relationships with servicers when addressing waiver and other asset management requests.• Developed comprehensive risk assessments and recommendations for loan servicer’s requests. Interfaced with legal, underwriting, compliance, and other departments as needed to finalize recommendations.• Evaluated issues raised by loan servicers and escalated as appropriate to senior management.• Participated in the development and monitoring of the department budget.

• Developed and prepared quarterly management reports for Book Review, Credit Risk Management Committee, and Small Loan Channel quarterly for management review.• Responded to ADHOC reporting request to provide a deep dive analysis of risk within HCD MF Book of Business.• Identified, analyzed, and assessed credit risk in the Multifamily Debt Portfolio for assigned Servicers by identifying and tracking appropriate trends and metrics, comparing Servicer portfolio to peers, industry and market, mitigating negative trends, participating on Servicer calls and visits, and providing feedback to the Deal Teams and Management as needed

• Developed executive management reports designed to assess portfolio risk by monitoring current cash on cash returns. Also monitored returns as compared to original investment projections.• Setup guidelines to utilize the executive reports for use as part of Sarbanes-Oxley compliance requirements.• Analyzed financial projections for a national portfolio of both commercial and multifamily properties during initial offering stage of acquisition using Excel and Argus.• Coordinated the preparation of closing documents for acquisitions and refinancing of current loans.

Ms, Business Administration

Masters, Management Of Aging Services

Bachelors Of Arts, Elementary Education