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Dana Rock is listed as Information Technology Officer at The Continental Line, based in Marlborough, Massachusetts, United States. AeroLeads shows a work email signal at cisco.com and a matched LinkedIn profile for Dana Rock.
Dana Rock previously worked as Personal Vehical Driver at Ups and Shopper at Amazon. Dana Rock holds Bs, Computer Science from Worcester Polytechnic Institute.
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Experienced Network Engineer with a demonstrated history of working in the computer networking industry. Skilled in OS X, VMware ESX, Servers, Windows Server, and Cisco UCS. Strong information technology professional with a BS focused in Computer Science from Worcester Polytechnic Institute.
Listed skills include Os X, Cisco Nexus, Windows Server, Cisco Technologies, and 25 others.
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Morrisville, Pa
IT Admin / Web Developer - Deploy and Administer Microsoft 365 E1 Platfrom- Develop tools/scripts to maintain email lists, annual census & other membership requirements- Build & Maintain public facing Web Site
Shrewsbury, Massachusetts, United States
• Deliver packages to rural residents; 100+ stops, 150-200 packages per day• Interact with customers for delivery and pickup• Develop working relationships with customers and set expectations during peak season
Sudbury, Massachusetts, United States
• Locate and carefully choose items selected by customer• Interact with customers to find replacements for out-of-stock items• Package & stage Items for one- or two-hour delivery• Deliver packages to customer’s vehicles
Middlesex County, Massachusetts, United States
Responsible for conducting census interviews with previous direct refusalsMeasuring accuracy of information of previous interviews takenTransmitted all information electronically to census bureau headquarters in WashingtonConducted census interviews and accurately documented all information
- Manage Yearly Lab Equipment budget of $600K to $1 Million per year- Manage Logistics of all Lab Equipment, purchasing, EITMS & AMS inventory, Minor Repair, RMA and disposal- Recruit, train & mentor Employees - 51 Co-Ops over 10-year period. Conversion Rate to Full-Time Cisco Engineer of 33% - 6 Contractors over 6-year period. Conversion Rate to Full-Time TAC Engineer of 50%- Collaborated with US teams to implement and standardize virtualization to ensure labs were available for client requirements- Collaborated with Global team to implement and standardize CCIE Collaboration Training Pods for Technical Services.- Technology Services Industry Association (TSIA) STAR Award of Excellence in Service Delivery Optimization- Cisco Customer Advocacy Pinnacle Award for Lab Globalization and Virtualization- Design, Build and Maintain 24/7 On-Call Support for Customer Service Lab- Project Manage Move of 2160 Sq. Ft. Customer Support Lab in Lawrenceville- Provide resources for Recreates, CCIE Training & TOIs using the following technologies - UCCE, UCCX, Call Manager, Unity, Content Networking, Multiservice Voice, Physical Security, Conferencing & Mobile Internet Technology, Core Routing and Switching, IoT, Collaboration - Labs as a Service: - Remote Power Management: Reservation Page / 190 Smart PDUs / 6000 Devices / $98K Yearly Savings - Virtualization as a Service 40 ESX Hosts / 700 Virtual Machines / Cisco SAN / EMC CX-240 / $550 per GuestDeveloped Staffing tool and rolled out to US TAC (~800 users) on time and within budget
• Supported IPCC Enterprise, Phone Home & Remote Monitoring Suite (RMS) • Provided Lab Support for IPCC Enterprise and IPCC Express• Internal Customer Support Tools Development (Staff Planner [Staff Scheduling Tool], Customer Database)
• Intelligent Call Router; Development, QA, Installation & Integration, and Customer Support• Redesigned QA Lab with new test bed servers and upgraded network infrastructure• 7 On-site Customer Visits in one year to Deploy Peripheral Gateways and Admin Workstations
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Dana Rock works for The Continental Line.
Dana Rock is listed as Information Technology Officer at The Continental Line.
AeroLeads has found 2 work email signals at @cisco.com for Dana Rock at The Continental Line.
Dana Rock is based in Marlborough, Massachusetts, United States while working with The Continental Line.
Dana Rock has worked for The Continental Line, Ups, Amazon, U.S. Census Bureau, and Cisco.
You can use AeroLeads to view verified contact signals for Dana Rock at The Continental Line, including work email, phone, and LinkedIn data when available.
Dana Rock holds Bs, Computer Science from Worcester Polytechnic Institute.
Dana Rock is listed with skills including Os X, Cisco Nexus, Windows Server, Cisco Technologies, Voip, Cisco Call Manager, Mac Os X, and Networking.
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