Dana Rutledge Email & Phone Number

West Chester, Pa, Us

• Complete Covid intakes for anyone who works for Qurate Retail (Zulily, HSN, or QVC) • Provide team member with a return-to-work date & determined if they were eligible for pay• Submitted emergency pay forms to payroll • Supported HR by documenting cases of covid and reported back to HR with the dates the employee was not able to work • Contact tracing • Uploading Vaccine cards into Workday • In January 2022, I was moved to the team lead for the covid process- our team processed almost 11,000 Covid-19 intakes• Assigned daily tasks to my team and supported them with any questions they had • I became the liaison between Health Advocate and Qurate in July 2022 when we moved the covid line to a third party. I had internal and external responsibilities while adapting to the newest CDC rules & following Qurate guidelines. • January 2023, I started learning “ServiceNow” where I worked as a liaison between our GBS (Global Business Support) team and our Qurate team members assisting in answering questions/concerns/complaints team members had about their pay or job in general • March 2023, I worked on supporting the I-9 process and approving licenses for new candidates

West Chester, Pennsylvania

• Contribute to daily company sales by sending out quotes & proofs to process into orders• Responsible for tracking & sending out all company backorders• Interact with customers via email, phone, & in person• Work as a team member to attribute to company success• Solve customer concerns by sending replacements, follow up calls & working with UPS customer service• Set up volume shipments by communicating with customers, truck drivers and creating the bill of lading• Log all movement & customer notes in company CRM system.

West Chester, Pa

• Regional Sales Representative • Increased sales to assigned territory via outbound customer contact• Interact with both end-use customers and company distributors• Responsible for processing all orders• Maintain all contact & sales opportunity information in the company CRM system

Full time live-out Nanny