• Contributed to the development and execution of marketing plans• Assisted with development and management of marketing budget• Coordinated the development, production, and distribution of promotional materials • Ensured consistent company image throughout promotional material, websites and events• Supported both marketing and sales teams by delivering efficient and detailed work• Responded to information requests as needed• Other duties as assigned

• Developed and implemented marketing budget• Designed unique print material, including advertisements, brochures and logo designs • Proficient in Adobe Illustrator CS5, Adobe InDesign CS5 and Adobe Photoshop CS5• Updated company Website and Facebook account• Coordinated company promotions through different media channels• Responsible for setting up and maintaining company's Ebay account• Performed clerical, administrative and sales support duties• Received and processed orders using QuickBooks Pro ensuring invoice is complete and accurate• Maintained confidential information, such as pay rates, bonus targets and pay grades• Calculated figures such as discounts, percentage allocations and credits• Verified details of transactions, including funds received and total balances• Opened and assigned new client accounts and collected all receivables• Received, recorded, and banked cash and cheques as well as reconciled bank transactions• Responsible for the granting of credit through Desjardins Credit Wave Program• Verified and logged in deadlines for responding to daily inquiries• Addressed inquiries from employees regarding ongoing employee relation issues• Created and implemented fair and consistent HR policies and procedures• Facilitated meetings to develop strategies that would positively influence the workplace

• Ensured a high level of customer satisfaction through excellent sales service• Assesed customer needs and provided assistance and information on product features• Operated cash register and processed both cash and card payments• Put up displays, and kept up to date with special promotions• Responsible for opening and closing duties; key holder