Over the years in different customer service positions, as well as managerial positions have been guided my core belief of treating every customer/patient like they are your first and only client/patient. Communicating with empathy and active listen skills allows me to establish trust and a rapport with the client.I thrive in high pressure situations and I enjoy helping others. I enjoy learning new skills.Core Skills:* Leadership* Customer Experience* Talent Acquisition & Development* Creative Problem Solving*Critical Thinking