· Skilled in conflict resolution and fostering a positive work environment· Expertise in talent development, coaching and succession planning.· Effectively communicate policies, procedures and changes to all levels of the organization· Experience in creating and maintaining a positive workplace culture· Expertise in conducting investigations and ensuring compliance with labor laws, such as the Labor Relations Act.· Ability to foster a diverse and inclusive workplace· Quickly build relationships with the labor force, investigating and understanding what drives them personally and professionally· Act as the liaison between team members and management· Assist with building an understanding on where the gaps in performance and satisfaction may be from both sides· Help negotiate against union campaigns· Coach with boosting team member satisfaction and retention, by identifying patterns of struggle and streamlining communication· Experience in implementing DEI initiatives, policies and other HR policies

· Hand-picked to improve labor relations due to track record of sought out leadership and team building ability.· Improved quality of service, team member and resident retention.· Handled all community interviews, improved labor budget efficiency by 18% including merit raises while also building labor force. (during and outside COVID years)· Participated in the development or labor reviews and training.· Maintained community budget, helped increase and maintain building census.· Played a major role in QA leading to multiple NYSDOH deficiency free surveys including COVID years.

· Managed overall operations of 148 bed NYSDOH licensed community.· Increased and maintained building census at or above 97% during a hiring freeze.· Brought to this community after the sale of the company to fight and overwhelmingly win a union campaign (2 votes against 112 votes for the company) brought on during the sale of the company.· Improved customer and team member satisfaction and retention.