Dana Van De Walker Email and Phone Number

•Analyzed and established a valid framework to further build upon the functionality of a Trade Spend Tracking system that had been unmanaged for a period of two years.•Assisted the Sales Brokerage team to work through validation and clearing of deductions, clean up promotional activity and ensure forecast data was properly captured in TradePro.•Implemented KPI tracking and measures to establish Broker accountability.•Established a method to refuting customer fill rate fines which… Show more •Analyzed and established a valid framework to further build upon the functionality of a Trade Spend Tracking system that had been unmanaged for a period of two years.•Assisted the Sales Brokerage team to work through validation and clearing of deductions, clean up promotional activity and ensure forecast data was properly captured in TradePro.•Implemented KPI tracking and measures to establish Broker accountability.•Established a method to refuting customer fill rate fines which drastically reduced customer deduction •Provided exceptional customer service by collaborating with customers to manage aging inventory which resulted avoiding expiration and costly disposal. •Worked with the US Trade Marketing Manager to develop synergies between the two countries for alignment on reporting and processes. •Facilitated with the hiring and management of a third party post audit recovery company to validate and recover customer deductions.•Reviewed and interpreted customer forecast, POS and inventory data to highlight any anomalies and avoid out of stocks or aging inventory •Created Customer Costing sheets to document list price, deals and programs to provide visibility to all departments and as a cross reference to ensure all systems were aligned •Responsible for selling liquidated product to reduce write-offs. Show less

•Accountable for the Western Key Accounts and Export business •Selected to participate in development calls for new order management system (Siebel). Wrote test scripts, conducted testing of new system, including interactions with existing systems (SAP, ITrade, and CWS) and provided feedback to the IT development team. Delivered regular updates to my department and assisted with training. •Managed all order activity for other key accounts such as Costco, Shopper’s Drug Mart and… Show more •Accountable for the Western Key Accounts and Export business •Selected to participate in development calls for new order management system (Siebel). Wrote test scripts, conducted testing of new system, including interactions with existing systems (SAP, ITrade, and CWS) and provided feedback to the IT development team. Delivered regular updates to my department and assisted with training. •Managed all order activity for other key accounts such as Costco, Shopper’s Drug Mart and Zellers. As well as provided backup support for the Loblaw account. •Worked closely with the DC’s and carriers to proactively advise customers of discrepancies or late deliveries to minimize fines•Collaborated with the Key Account Managers to ensure the Customer Targets were met while maintaining Supply Chain metrics. •Work on Continuous Improvement projects to provide better service to customer, save company dollars or improve day to day activities. Ex. Developed and collaborated with IT to implement a more efficient order entry screen that reduced entry time and manual errors. •Elected member to the office Health & Safety Committee Show less

•Assisted customers on developing order patterns to comply with a new minimum order requirement policy.•Was called on to facilitate with the transition inventory at a third party supplier •Cross trained with the National Inventory Controller to provide vacation support •Worked on the fundraising committee for the United Way Campaign, and Relay for Life. Organized and Lead the Earth day Cleanup. As well as participated in The Big Bike Challenge and National Volunteer week with… Show more •Assisted customers on developing order patterns to comply with a new minimum order requirement policy.•Was called on to facilitate with the transition inventory at a third party supplier •Cross trained with the National Inventory Controller to provide vacation support •Worked on the fundraising committee for the United Way Campaign, and Relay for Life. Organized and Lead the Earth day Cleanup. As well as participated in The Big Bike Challenge and National Volunteer week with Habitat for Humanity Show less

•Collaborated on a recovery plan for Customers who were negatively impacted by the new national DC transition. Set up a temporary warehouse, trained the warehouse personal, allocated product to customer orders, load built trailers and communicated with customers and our sales team on order fill rate.

•Managed $1.8 million dollar inventory levels between 4 warehouse locations.•Met both Corporate and Business unit goals for inventory turns and product rotations.•Led daily and quarterly inventory variance discrepancy investigations. •Oversaw work of inventory cycle counter.•Worked closely and provided assistance to cross functional teams including Warehouse personnel, Customer Service Center, Logistics, Replenishment and Demand Planners, and Finance.•Member of Joint Health… Show more •Managed $1.8 million dollar inventory levels between 4 warehouse locations.•Met both Corporate and Business unit goals for inventory turns and product rotations.•Led daily and quarterly inventory variance discrepancy investigations. •Oversaw work of inventory cycle counter.•Worked closely and provided assistance to cross functional teams including Warehouse personnel, Customer Service Center, Logistics, Replenishment and Demand Planners, and Finance.•Member of Joint Health & Safety Committee and participated in the facility audit.•Developed an Environmental Committee and organized Earth Day events for two years.•Conducted a Cost Save Analysis on our sanitation products, organized a team to investigate more cost effective and environmentally friendly products and on boarded new system into our facility.•Cross-trained in the Customer Service Centre. Assisted with customer order entries and liaison duties.•Assisted our sister facility on an allocation assignment. Collaborated with the National Demand Manager and the Customer Service Manager to work through product shortages due to quality fallout to ensure inventory was replenished in a timely manner with minimal impact on the customer. Built inventories with zero lost accounts. Interacted daily with internal Sales and external customers under difficult circumstances.•Assumed role of Traffic Coordinator as development opportunity to back fill during an unexpected leave of absence. Strategically built loads based on carrier, location, delivery times and weights to ensure maximum trailer c utilization. Worked closely with the Warehouse Leaders and Shippers to ensure the loads were prioritized correctly and built to plan. Set up delivery appointments with customers. Coordinated with the Carriers to ensure proper equipment was available and scheduled timely pickups. Show less

Organized, planned and supported the off-shift activities of the Materials Department while assuring that all plant material and processes met plant requirements to provide reliable, uninterrupted support to assure just-in-time production.•Arranged, tracked expedites and other logistics needs for urgent production material, various tool moves, and supplier material returns. •Prepared shipping documentation for custom compliance and performed monthly customs audits.•Participated in… Show more Organized, planned and supported the off-shift activities of the Materials Department while assuring that all plant material and processes met plant requirements to provide reliable, uninterrupted support to assure just-in-time production.•Arranged, tracked expedites and other logistics needs for urgent production material, various tool moves, and supplier material returns. •Prepared shipping documentation for custom compliance and performed monthly customs audits.•Participated in Continuous Improvement initiatives in materials and logistics.•Investigated, tracked and corrected any minimum violations to the system.•Implemented and maintained stock replenishment using the Kanban method•Entered all scrap entries into the system to maintain information integrity including quality fallout. Show less