Dana Videz Email & Phone Number

Riverside, Ca, Us

Naperville, Illinois, United States

• Implemented a highly effective system deactivation process for staff records across 30+ national clinics, reducing the clinical system's (WebABA Enterprise) monthly invoice amount by $3,000 within the first 90 days.• Conducted comprehensive audits of system modalities (payers, scheduling, payroll, and billing), driving data accuracy and successfully correcting payer reimbursement rates.• Collaborated closely with the data visualization vendor (DOMO) to create insightful metrics around WebABA enterprise practice management software, including staff productivity, services billed, services scheduled, services rendered, cancellation rates, and claim versus session discrepancies.• Provided extensive training to clinical managers on using the practice management system, enabling them to confidently handle staff and client profiles, schedule appointments, and conduct payroll and billing audits.• Acted as a key liaison between clinical operations and technical resources, evaluating needs, resolving complex problems, and providing strategic recommendations for process improvements.

West Hollywood, California, United States

• Played a pivotal role in assisting with the development and preparation of the PHD's annual budget ($27 million), collaborating closely with PHD Finance Leadership and AHF Finance.• Provided expertise and leadership in defining and implementing consumer-facing digital products and services, notably implementing ACCESS (supply chain management software system) for 30+ clinics, improving purchasing visibility and financial controls.• Demonstrated meticulous attention to detail and financial acumen by reviewing and approving invoices via Esker, ensuring proper GL coding and accurate financial reporting.• Ensured documents associated with grant projects were appropriate and accurate, ensuring compliance with grant requirements.• Encouraged employee performance through personalized coaching and counseling, fostering a culture of growth and excellence.

Monrovia, California, United States

• Defined clear implementation stages and objectives, collaborating effectively with all stakeholders to ensure technical feasibility and client satisfaction.• Conducted insightful business analyses with new customers, gaining a deep understanding of their clinic's operational and fiscal goals, and successfully transitioning them to new processes built around WebABA Enterprise software.• Skillfully customized the system software and hardware settings to meet the unique needs of each user, enhancing user experience and system performance.• Collaborated seamlessly with other consumer digital team workstreams (i.e., design, product) to define and prioritize key product features for future releases, effectively aligning goals, resource allocation, and timelines.• Provided periodic metrics reports to leadership, offering valuable insights for data-driven decision- making.

Los Angeles Metropolitan Area

• Managed and monitored systems and programmatic expenses funded through Substance Abuse and Mental Health Services Administration, Division of HIV and STD Programs, and Centers for Disease and Control, ensuring compliance with funding requirements and regulations.• Addressed deviations from spending plans and conducting monthly reconciliations, providing valuable insights for decision-making and budget preparations. • Skillfully maintained the general ledger, efficiently processing all division invoices, staff reimbursements, and program advances, and diligently followed up on financial transactions through appropriate database systems and communication with other units and divisions.• Implemented a streamlined end-of-month process for parking payments, significantly improving time efficiency and financial record-keeping.

Westwood, California, United States

• Leveraged WebABA Enterprise practice management software reports to streamline billing processes for services contracted through LAUSD and the Regional Centers, optimizing billing efficiency.• Effectively onboarded and trained incoming staff, ensuring their successful integration into the organization and productive contributions to the team.• Conducted audits of staff sessions in WebABA Enterprise to ensure accurate and timely payroll submission, maintaining data integrity.• Demonstrated exceptional proficiency in generating and submitting LAUSD billing for all BII and BID services (over $150,000 per month) using the LAUSD system (Welligent).

Pasadena, California, United States

• Provided primary administrative support to the Programs Department and Finance team, efficiently managing diverse tasks and ensuring smooth operations.• Proactively monitored and followed up on funding contracts with Regional Centers, School Districts, and Insurance companies to coordinate with families as needed, facilitating seamless funding processes.• Pioneered the implementation of an end-of-month process to gather all service logs, significantly reducing processing time and enhancing data accuracy.• Actively participated in weekly placement meetings to review new referrals and changes in staff schedules, ensuring effective communication and coordination.• Efficiently completed all placement calls with parents, confirming start dates and availability, enhancing the onboarding process for families and staff.

Pasadena, California, United States

• Proficiently documented case notes via LAUSD Welligent, ensuring accurate and comprehensive record-keeping for each student's progress.• Meticulously ran end-of-the-month service logs, providing valuable insights for program evaluation and improvement.• Demonstrated strong organizational skills by effectively reviewing Individualized Education Programs (IEPs) to ensure accurate allocation of speech and language service time in Welligent, optimizing service delivery for students.• Actively communicated with special education providers via Outlook, ensuring timely and effective service provision.• Skillfully assigned new students to corresponding groups and providers within Welligent, maintaining accurate student information for efficient service coordination.