Delivering disruptive innovation and world-class operations to partners across the United States @ Metropolis. Email me today @ dwade@metropolis.io

Delivering disruptive innovation and world-class operations to partners across the United States @ Premier Parking.Email me today @ dwade@premierparking.com

- Design and deliver world class PARCS (parking access and revenue control systems) to the top locations in the world- Management of sales team, covering non-coastal states of the US market- Assistance in all install and integration projects across the US - P&L responsibilities for Central USA

- General Manager for Las Vegas Market- Assistance in all Hospitality install and integration projects on West Coast- Responsible for Parking Guidance System quotes for West Coast- P&L responsibilities for Las Vegas Area office- Responsible and exceeded sales target of $3M annually- 100% account retention

- Oversee all departments (Front desk, Bell/Door, Pool, Spa, Wardrobe, Laundry, PBX, & Concierge. - Report directly to VP of Hotel Operations.- Managed labor force of 1,000+- Directly responsible for P&L and Budgets for all reporting departments

- Oversaw a staff of 4 project managers - Responsible for Hotel projects with Revenue projects or cost reduction of $500k or more- Reported directly to SVP of Finance for MGM Resorts International- Project managed fee based parking for MGM Resorts which entailed: 100+ entry/exit lane, 65+ POF machines, and Hotel PMS key system utilization.

- Responsible for the day to day operation of Beach Bar & Grill, Bikini Bar and Moorea Day Club. - Oversee beverage and food sales for beach concert series and other special events located at the beach and Moorea.- Manage over 100 team members during season- Resposible for P&L's for both food and beverage costs at 7 different outlets and 2 separate venues.

-Oversee the daily operations of Front Desk, Bells, Valet, VIP Services, Room Reservations, PBX and Business Center.-Responsible for financial P&Ls, forecast payroll and daily reporting analysis on business drivers-Integral part of integration with Hilton CRS to LMS PMS systems-Committed to 5 star / 5 diamond device standards-In charge of pool operations for 2013 seasons

- Report directly to Kim Cimini (Senior Vice President of Operations) Responsible for maintaining the integrity of daily operating reports- Preparing and maintaining all month-end and year-end reports - Work with all operating departments to effectively design and manage operating reports- Analyze and compile revenue statistics for all operation departments - Oversee construction of yearly budget for all operation departments- Oversee all operation departments’ P&L’s and provide statistics and reviews to all VP, CFO and COO- Design and provide daily reports analyzing information thru Opera (Operating system) and Lasata (Reporting System) to the Director of Revenue, Vice President of Hotel Operations and Senior Vice President of Operations

- Responsible for the day to day operations of front desk and front services- Responsible for yielding hotel rates daily for maximum ADR (Average Daily Rate) and room utilization- Communicated with all operation departments to effectively manage room inventory- Manager on Duty for all operations departments on swing shift and weekends- Responsible for providing 5 diamond guest experience

- Responsible for maintaining service standards of rooms/floors for Mandalay and THEhotel towers- Responsible for three managers, 30 guest room attendants, 12 housepersons, and three utility porters on a daily basis- Responsible for daily work assignments and floor projects- Responsible for scheduling and staffing on weekends- Property Manager for HotSOS (Hotel Service Operating System)

- Department head of 40 line-level employees and three supervisors- Effectively managed group room blocks - Yielded numbers for forecasted sales- Worked closely with Convention sales for group contracts and contracted suites- Property manager of Passkey booking system

- Hands on learning in all Hotel Operation departments - Participating in Management classes thru MGM Grand University- Participating in group projects/presentations to top executives in corporation

- Checking guest in and out of their suite thru LMS - Handling a cash bank- Providing customer service by introducing guests to the property and assisting them throughout their stay- Assisting incoming calls with housekeeping requests, reservation questions, guest inconveniences, or transferring accordingly- Working with other departments to execute all guest requests- Confirming sufficient payment for all reservations and payment statuses- Working as a team to complete daily report checklist while providing 5 diamond service