Officer - Customer Trade Services
- Preparing and handling Letters of Credit, monitoring work progresses and ensuring standards and deadlines are met.- Assisting in developing and maintaining a detailed operational and technical understanding of the products, processes and systems in order to act as a point of reference for team members and to provide specialist advice to customers.- Ensuring that customer service of high standards are maintained and as per Service level agreements.- Monitoring compliance with transactional controls, systems and procedures of the transactions to ensure a favorable audit report and compliance with laid down procedures and compliance with the Central bank guidelines and policies.- Performing User Acceptance Testing of System Modifications.