Brought on board to continue the evolution of Del Taco's restaurant technology and field services started while consulting with the Brand. Founded in 1964, today Del Taco serves more than three million guests each week at its more than 580 restaurants across 15 states. Del Taco has build a loyal fan base because of our commitment to serving high quality food made with freshly prepared ingredients at unbelievable prices.

Change is the heartbeat of growth. - Scottie SomersWhere do you want your company to be today? Tomorrow? In a year? In five years? Is change aversion getting in the way? No matter what your vision is, no matter what the path is to get you there, the journey starts with a step, a change in direction, an evolution in the way you think, process, do…As Vaclav Havel said, “Vision is not enough; it must be combined with venture. It is not enough to stare up the steps; we must step up the stairs.”At Quaffle & Snitch, we’re passionate about making your vision a reality. With expertise in strategy, change management, business process improvement and technology sourcing, we can help you evaluate and implement processes and systems that will empower your team to showcase the skills you hired them for instead of focusing on checking off the boxes on a “to do” list.And best of all…WE LOVE CHANGE! We’ll be right there with you every step of the way as you and your company navigate through each innovation, evolving and transforming into the company you envision.George Bernard Shaw once said, “Progress is impossible without change, and those who cannot change their minds cannot change anything.”We can help you change your mind! When you’re ready to turn it up a notch, we’re ready to help you make it happen.

Recruited to take over leadership in a community association management company of several key areas to focus on growth and re-alignment initiatives. Provided strategic vision, tactical execution and wide-reaching daily management to drive growth momentum and achieve short and long-range goals while meeting or exceeding budget objectives.

Took over the leadership of Information Services (including POS team) to re-focus the direction of the teams and change the negative perception held by Corporate and Retail. Promoted to VP following the addition of the Customer Service Department to my area; shortly thereafter, I requested and was given leadership of our Warehouse and Distribution Department moving firmly into an operational role within the senior management team providing critical direction and strategic leadership across three different departments and four different locations managing vendor relationships, business development activities, proposals and P&Ls.

Took over leadership of the development group to provide focus and direction including designing and developing replacement systems for outdated technologies such as capital tracking, customer service complaint tracking, electronic invoicing and utility accrual. Led the team responsible for the upgrade of the company’s accounting system reducing payroll-processing time by 50%.

Self-employed as a Systems Consultant performing Requirements Analysis, Functional Specification Creation, Database Design and Coding. Projects were varied and included a Facility Fee Tracking system for a school district and a quotation system for a group manufacturing construction trailers.

IKON acquired PCI on July 1, 1997. Promoted to Director of IS following the acquisition. Promoted to VP/Managing Consultant as the IS Department grew to three locations across two states. Increased revenue by 237% and gross profit by 431%; full P&L responsibility; revenue and gross profit forecasting.Re-tooled best practices to align with MS’s Solution Framework further reducing closing rates and development time.

Hired as the foundation programmer/analyst in the newly created Information Services Department. Promoted to Assistant Manager of IS following successful achievement of Department growth to five developers and one Test/QA staff member. Improved relationship and practices used by the Sales and Application Development Departments resulting in a 25% revenue increase.