Director Of Distribution, Logistics & Facilities
West Bridgewater, Ma, Us
Member of Senior Management Team of $100mm direct marketing B2C retailer of fashion and educational products, owned by a Private Equity firm in Toronto, Canada. Direct report to CFO/COO. Partnered with Marketing, Ecommerce, Merchandising, Customer Service/Sales, Information Technology, and Finance leaders to support functional and overall company strategies and objectives. Led all Distribution Center, Logistics, and Facilities Management operations in a fast-paced, multi-brand, high-volume, B2C / B2B consumer products business, including Receiving, Order Picking / Packing, Shipping, Returns Processing, Refurbishing, and Quality Assurance functions. Responsible for Logistics, to include Import FCL, LCL, Air Freight, and LTL Domestic freight, Forward and Reverse customer order shipping, Drop Ship programs, 3PL relationships, and related services. Responsible for all physical plant operating functions for corporate offices, contact center, and distribution center. Led staff in providing a high level of service to our customers while striving to reduce costs in all areas. P&L and CapEx responsibility for distribution center, order fulfillment, logistics, and facilities management operations. Performed Operational due diligence and onboarding for M&A activities.