Dana C. Battistello Email & Phone Number

The Responsible Business Alliance (RBA) is the world's largest industry coalition dedicated to corporate social responsibility in global supply chains. My role is to support our members and their suppliers in the implementation and use of several tools that we provide in support the overall mission. Additionally, I act as champion of change for both.

Washington, District Of Columbia

Serve on Program Management Systems - Extranet Sites (PMS-ES) Help Desk. PMS-ES is an IDE that supports multiple Navy contracts, serving as a gateway to applications developed to support various acquisition and sustainment tools for customers.

Washington, District Of Columbia

• Provide support for implementation of software changes and enhancements to the Navy Data Environment (NDE) suite of applications. Support improvement of the NMP-MOM (Navy Modernization Process Management and Operations.
• Lead NDE-RMMCO application development efforts to further define FLEET requirements through analysis of the as-is legacy system and available legacy user documentation, exploration of RMMCO process flows, stakeholder.
• Lead and coordinate NDE-RMMCO Phase I exploratory testing efforts, including training additional testers, creating test user accounts, and engaging legacy users to assist in the testing process.
• Create tickets for developers to address specific issues found during testing
• Work with PM to accomplish risk analysis and assign priorities to related tasking for developers and testers
• Perform validation testing of application in the test environment

Washington D.C. Metro Area

• Serve on Program Management Systems - Extranet Sites (PMS-ES) Help Desk. PMS-ES is an IDE that supports multiple Navy contracts, serving as a gateway to applications developed to support various acquisition and.
• Provide technical assistance in person, via phone, electronically
• Troubleshoot user problems (hardware, software, user access, etc.) and advise user on appropriate action
• Diagnose software issues
• Identify/escalate situations requiring urgent attention; track and route problems/requests
• Liaison between user and programmer team to resolve issues

Washington D.C. Metro Area

• Identify requirements and coordinate the development, implementation and maintenance of configuration management systems
• Facilitate data capture and work with directly with clients to ensure validity of data inputs
• Process routine configuration change documents and record information to manage configuration items effectively, including the status of proposed, implemented and approved changes.
• Recommend methods of improvement
• Participate in the maintenance of databases
• Assist in the design, development and establishment of configuration and data management documentation based on program requirements

Washington D.C. Metro Area

• Designed, implemented and managed the entire information system architecture for the mobile restaurant, including a mobile, 4G LTE wireless network which supported an iPad, laptop, receipt printers, cash box and smart.
• Installed and managed application software. Utilized Square Register cloud-based point of sale software for daily operations, reporting and analytics. Utilized Quickbooks on a Windows 7 desktop to manage company.
• Responsible for web presence. Designed the company website using website builder software (GoDaddy), inserting custom HTML code to add functionality and optimize search engine optimization (SEO). Utilized HootSuite to.
• Produced all technical business documents, including business plans, standard operating procedures, and HACCP control plans

Bachelor'S Degree, Management Information Systems, General

Associate'S Degree, Personal Computer Systems

Activities and Societies: Phi Theta Kappa Honors Society