The Healthy Back Institute is an eCommerce company providing information and products to help people find lasting pain relief, quickly, safely and naturally.• Lead a high-performing team of 10 software engineering professionals, driving strategic technical initiatives to modernize the company's software platform and infrastructure, reducing costs and improving scalability.• Spearhead a comprehensive technical debt reduction program, evaluating build vs buy decisions, assessing vendor options, and developing a roadmap for platform upgrades.• Foster a culture of operational efficiency, standardizing tools and processes, and ensuring seamless continuity through organizational change and staffing transitions.• Provide executive technical leadership, aligning software engineering strategies with business objectives, and driving innovation to fuel company growth.• Champion the implementation of a new Redshift data warehouse, establishing a single source of truth for data-driven decision making, and eliminating data silos and spreadsheet-based reporting.• Develop and execute a technical vision aligned with company goals, driving digital transformation and business growth through technology.

The Wild Alaskan Company is a subscription-based service that delivers wild-caught seafood from Alaska and the Pacific Northwest directly to customers' homes. The company's mission is to provide seafood that is more environmentally friendly than supermarket fish.Led a high-performing team of 5, including software engineers, a principal engineer, a VP of architecture, and a manual QA tester, to deliver and maintain 3 software solutions, driving business growth and customer satisfaction.Leadership and Team Management• Implemented and facilitated weekly team meetings to review backlog items, plan solutions, discuss architectural direction, share knowledge, and peer review work in progress, fostering team collaboration and knowledge sharing.• Aligned company goals with individual career goals to support initiatives and career growth, ensuring retention of top performers and their knowledge• Led quarterly brainstorming and refinement sessions, identifying key themes and assigning team members to spearhead solutions, driving continuous improvementTechnical Leadership & Project Management• Selected and implemented Customer Data Platform, enabling data-driven decision making for marketing and customer communications• Championed accessibility improvements during corporate rebranding, ensuring compliance and inclusivity.• Collaborated on Design System implementation, promoting consistency and efficiency• Drove automated testing implementation, increasing efficiency and reducing manual testing time• Developed architectural system diagrams, providing a clear visual representation of system architecture and integrationsHiring and Onboarding• Reviewed over 2000 applications, successfully hiring 2 senior software engineers to strengthen team expertise.• Created comprehensive onboarding template, ensuring smooth transition and rapid integration for new hires• Authored job descriptions for all department roles, establishing clear expectations and responsibilities

Manage a team of technology professionals and ensure that they have the resources and support they need to succeed. To allow me to focus on higher level initiatives, I promoted the team Technical Leads to Managers. I now manage these mangers and several Principal Engineers who are dedicated to larger scale, cross team projects.When it comes to hiring, I developed a technology career ladder including both technical and managerial tracks, providing job descriptions, scorecards, rubrics, and technical assessments to improve consistency in hiring and promotion. My focused efforts have improved the diversity of our department and increased employee retention.Stay current with emerging technologies and make recommendations for the adoption of new technologies.Ensure that the company's technology systems meet industry standards for security and privacy.Communicate complex technical concepts to non-technical stakeholders in a clear and concise manner.Provide technical leadership and direction to the technology team and collaborated with other departments to align technology initiatives with the company's overall goals.Continuous curiosity supports learning and discovery of new platforms and technologies to accelerate our growth and help us operate more effectively

Direct the careers of three remote agile software engineering teams supporting the internal applications that make subscription payment and frozen meat delivery work flawlessly.As a technical manager, I build and maintain relationships at all levels of the corporations. I provide direct support to my teams by participating in their scrum ceremonies and holding weekly one-to-one meetings to keep them engaged, focus, and their careers on trac k. Conducted performance evaluations and provided mentorship and career development opportunities to team members. Having someone care about your career has allowed me to retain all but one employee in the past year while growing the teams.To support our technology, I maintain relationships with strategic integration partners such as Stripe and Auth0, ensuring support and maintenance.

EIVA improves knowledge management by engaging individuals and subject matter experts to build and refine a distributed knowledge base which reduces the time and complexity required to find the right information.As an architectural lead, I define the architectural direction for on unique combination of conversational chatbot and enterprise knowledge management built on natural language processing (NLP).As an entrepreneur, I help identify, evaluate, and build relationships with companies who could benefit from our technology.As a data scientist, I build internal and external dashboards to evaluate and tune the effectiveness of each implementation so stakeholders can immediately see the return on their investment (ROI).

Manage a remote team of software developers working on the web-based software systems that give our company a competitive technological edge. We employ a Lean-Agile methodology to maintain business flexibility and use Kanban to manage tasks and projects. In a growing company, I have the responsibility to perform a variety of job functionsDepartment ManagerPrevent distraction and remove obstacles so the team can do what they do best - developing software solutions.Skilled at assembling and nurturing high-performance teams that consistently deliver quality solutions. To support company growth and demand for access to more data and more process efficiency, scaled my team from 3 to 8 developers over three years, across three time zones. My experience as a software developer guides each individual's career path with a combination of open communication, empathy, and clear goals. To maintain a high performance team, I focus on improving each team member through timely feedback on their solutions and coding skills.Senior DeveloperWith over 35 years of software development experience on a variety of platforms I have deep knowledge of successful enterprise solutions. Even though I spend a lot of time planning the direction and features of our products, I still find time to code, test, debug, and deploy software. Participation in code review keeps my knowledge of our applications sharp. Deep understanding of our data and schema is called upon daily for analysis to make critical business decisions. I also act as our business analyst and project manager, interacting with other department leaders to get the projects defined, estimated, and in the queue.DevOpsOn AWS, I manage users, servers, and databases across multiple VPC environments for staging and production ensuring our systems are secure, documented, backed up, and have a disaster recovery plan.Tools: PHP, CakePHP, Laravel, MySQL, AWS, Github, Redbooth, Docker

Convert existing application from Microsoft ASP.NET Authentication to use oAuth with Identity Server.Merge API functionality from two existing single page applications to produce a new product offering.Tools: C#, MVC, WebAPI, Angular.js, HTML, CSS, oAuth, Agile, TFS

Coordinate a team of Microsoft .NET developers who support, develop, and extend all internal call center software platforms to drive business goals.As System Architect, provide design guidance to help new functionality fit our existing platform and quickly narrow down the location of issues when troubleshooting.Work with Business Analysts and Technical Writers as a Subject Matter Expert to help define requirements and assemble release notes.Manage deployment scheduling, code review, technical specifications, release branches.Develop applications for new vertical markets to drive business growth, improve customer experience, and decrease employee training time.Enhance security of publicly available web application to prevent unauthorized access to data through query string manipulation. Create additional access control levels to allow more fine grain control over which data can be viewed and edited.Tools: VB.NET, C#, ASP.NET, jQuery, jQuery UI, JSON, CSS, SQL Server, MongoDB, SVN, Git

Contributed to the high-quality, industry-specific, internally-consumed software that made this privately-held company attractive for a multi-million dollar acquisition by Real Page in November 2010.Develop web portal used internally for configuration and by clients for maintaining on call lists for maintenance technicians. Also includes configurable reporting module.Develop cross-selling module allowing phone agents to direct prospects to other potentially suitable properties within a management group when the prospect doesn't meet the requirements for their initial choice. Develop calendar system to set visits for prospects taking into consideration the duration of a visit and the number allowed per hour as well as any holidays or schedule time block exclusions.Develop customizable email templates which render pleasingly in many web-based email service across different browsers including mobile devices.Support configuration of over 70,000 incoming telephone numbers. Transition the IVR system from Intertel to Avaya. Develop telephone number configuration and provisioning system.Support web-based call center applicationsTools: C#, VB.NET, ASP.NET, SQL Server, CVS, SVN

Working as a contractor for the Research, Development and Engineering group of Cryovac, I was the first official employee hired after the acquisition by Sealed Air.Develop and maintain the internal, global RD&E website.Develop system for acquiring and aggregating intellectual property data, including US and EU patents, filtering, classifying and notifying interested employees through an email subscription service. The employees consuming this information used it for tracking technology, industry, and key performer trends in their research specialties.Develop AJAX-based system communicating via JSON to maintain hierarchical classification system for incoming documents. Develop hyperlinked organization chart with profiles for employees, departments and projects including associated documents including project reports.Develop system for storing and reviewing standard operating procedures.Develop administrative desktop application and database back-end for managing users in the award-winning (Innovision 2008 Technology Application Award) TurboTag RF temperature monitoring solution. Develop public client-facing website for acquiring calibration certificates.Initial work was developed in Classic ASP with distributed COM components communicating with an Access database. Later scaled up to use SQL Server, eventually becoming Microsoft Early adopters for .NET SP 2 and migrating to VB.NET when it became available. Began using a Perl based search engine that was acquired by AOL. Scaled up to using a customized Verity K2 system for searching XML documents.Training- Kathleen Dollard spent a week teaching us code generation techniques to use with CSLA for more rapid development using ORM.- Kendall Scott taught us Essential UMLTools: VB.NET, ASP.NET, SQL Server, SQL Server Express, SourceGear, NUnit, XML, XSL, XSLT, CSS, Ajax, JSON, Prototype, Infragistics, Perl, PHP, VB6, Classic ASP, COM, Access, CSLA, UML, TextPad

I've been building an online non-sport trading card collector resource, which first appeared online in 1994. I started as a trading card, comic book and sci-fi collectibles retailer working on Usenet and trading through email. The website has been instrumental in building a strong foundation of web software development skills and also taught me valuable lesson about ecommerce and dealing with customer and suppliers.I've personally written all the front-end and database code including the sidebar advertising module and search engine. The VB.NET based site is fast because its pages are assembled from XML data files rather than using database access. There's an accompanying VB.NET desktop application for site generation and data population to an Access database.In the office, I wrote all the inventory control, purchasing, order handling, shipment tracking and reporting in Microsoft Access.Tools: VB.NET, Access, XML, HTML, CSS, Custom Search, eBay Partner Network and API.

My work with the Times of Legend and Lore website lead to gaining this position building and maintaining the public web presences built on O'Reily Web Server with Classic ASP and ColdFusion.Developed application to consume batch mainframe data allowing clients access to their bill of materials for custom hardware configurations of systems from DEC, HP and IBM.Tools: Classic ASP, ColdFusion

Develop and maintain Account Receivable, Accounts Payable, Payroll and Inventory software systems on SCO Unix. Troubleshoot remote clients by accessing their systems over dial-up.Configure and install SCO Unix servers with terminals and printers for delivery to customers and support remote training team.Develop bar code reader application for Psion handheld.Develop system to communicate and transfer order information between large corporate customers using EDI.Learned valuable debugging and documenting skills to provide proof delivered system changes met provided specifications.Tools: SCO Unix, BBx Basic

As the first job for an eager college graduate, I quickly learned how a family owned business can come crashing down when the family has a falling out.I was hired to support the original software developer of a Unix-based medical billing call center system. Shortly before I arrived, the developer left the company and country to work for one of their largest clients. I kept everything running but was unable to complete the incomplete 4th revision of the system while also acting as help desk and system administrator. The company folded in the next six months.