Dana Pratt, Shrm-Scp, Cptd Email & Phone Number

I work with small- to medium-sized organizations and take a systems-thinking approach to address workplace performance problems. I enjoy partnering with business leaders to assess talent, identify needs and to craft multi-faceted solutions to improve business results and employee engagement. I can provide services such as talent evaluation, development planning, meeting and classroom facilitation and one-to-one coaching to enhance workforce capability and improve overall satisfaction.

Wayne, Pennsylvania, Us

I partner with clients to drive learning innovation by conducting needs assessments and developing curriculum maps that enhance staff engagement, build capability and enable targeted business outcomes. Works as a member of a team to support the design of quality learning solutions that educate and enlighten participants.

Jacksonville, Florida, Us

I provided high quality career transition services to program participants through one-on-one coaching according to LHH standards.

Portland, Or, Us

I championed the organization’s culture and values by overseeing the talent management function including employment branding, sourcing, recruiting, onboarding, training, succession planning and compensation. I worked with business leaders and other members of the Human Resources team to design and implement talent strategies that result in an engaged, educated, diverse and high performing workforce.

Portland, Or, Us

I contributed to overall company success and staff satisfaction by designing, presenting, and implementing management, leadership and skills-based training programs. As a member of the Human Resources Team, I lead a variety of company-wide development efforts such as succession planning and diversity, equity and inclusion education. I assessed, designed, implemented and evaluated programs and enabled internal trainer development. I was committed to continuous improvement processes and appropriate organizational and structural development in alignment with New Seasons Market culture.

Salem, Oregon, Us

I effectively addressed the performance goals of the agency by planning, designing, implementing and evaluating training programs. I was responsible for instructor development, course design, training management and documentation. I continually assessed the need for organizational improvements then researched, planned and executed interventions related to structure, skills, diversity, culture and systems. In concert with HR Managers, HR staff and the Executive and Divisional Management Staff I worked to implement the organization's development plans.

Salem, Oregon, Us

I developed comprehensive recruiting reference materials, and designed and developed an instructor-led workshop on interviewing and selecting top performers.

Seattle, Wa, Us

I developed cost-effective training programs to support all products, processes and tools for Safeco’s Customer Care organization. I collaborated with leadership to identify needs and to prioritize training deliverables. My team ensured that Customer Care employees were able to enhance their skills and knowledge and to deliver a high performing workforce to the company.

New York, Ny, Us

Directed the full range of training, development and education functions for the Northwest division of the corporation. Ensured that training actions are congruent with key business initiatives and are focused on measurable results. Actively participated in and supported Macy's Inc. training initiatives as they applied to Macy's Northwest. Responsible for building and monitoring the training budget and for delivering cost efficient and effective programs. Developed and maintained a high-quality team of professionals including three Training Managers and five Trainers.

New York, Ny, Us

Responsible for executing an integrated management skills curriculum to all store executives consistent with the learning strategy of the parent company. Delivery methods included classroom training, multimedia-based training, Internet-based tools and simulations. Responsible for the learning process, its environment, and ensuring that the course content met its objectives and was evaluated to guarantee that learning events impacted business results. Recruited, developed and scheduled subject matter experts to facilitate classes. Communicated corporate initiatives, vision, and direction to all store management.

New York, Ny, Us

Conducted needs assessments, developed curriculum and presented training programs for corporate managers. Operated as a performance consultant for management throughout the organization. Communicated and clarified corporate initiatives and direction.

New York, Ny, Us

Supervised fifteen Department Managers to achieve a sales volume of $24 million in Men's and Women's Ready-to-Wear, Cosmetics and Accessories. Partnered with buying staff to achieve desirable quantity and assortment of merchandise. Trained and coached management and hourly selling staff on customer service and selling skills, register functions and correct merchandise placement. Managed expenses, selling cost and gross margin to consistently achieve plan.

London, Gb

Managed all aspects of store operations and merchandising. Supervised and created work schedule for an hourly staff of forty-five, and up to three Assistant Store Managers. Oversaw all merchandise functions including receiving, placement, visual display, and price changes. Monitored and responded to merchandise reports and profit and loss statements.

B.A., Art History / Fine Art

Certificate, Training & Development