I serve as a lead resource for AMER sales deals, Commercial Legal Operations and various operational projects including harmonizing, improving, and training best practices for negotiation.

At WalkMe I lead all commercial deals for Public Sector (Local, State, and Federal) the largest Customer segment, and serve as an escalation point to assist other team members for commercial activities. Additionally, I am responsible for designing and implementing Legal Operations and the Quote to Cash process, as well improving all legal templates used by Legal and other customer facing teams at WalkMe.

At ESO, I lead both the Contract Negotiation and Salesforce Contract Operations teams. As part of my responsibilities, I design and manage company-wide contract operations for sales and procurement transactions and serve as an escalation point for negotiation strategies and exception handling. In additional to creating and implementing all contract templates, contract processes, and product license models, I formulate and execute merger and acquisition integration strategies with sales, product, finance, and engineering, and other internal stakeholders.

At HotSchedules, I am responsible for all legal commercial activities of the company for sales, partners, and procurement transactions. In addition to negotiating all critical transactions, I have achieved the following:• Automated the ordering process from a 100% manual process to 98% no/low touch electronic process using Salesforce and CPQ.• Reduced contract negotiation time by 75%.• Reduced red line requests by 40% by drafting new standard terms and order documents.• Post Merger-Acquisition, I have Integrated multiple products into the General Terms, Product Specific Terms, and Contract Process for seamless commercial integration for multiple entities.• Offloaded a confidential but extensive amount of previously held contract liability.• Launched software license models, and specialized legal and finance terms for new software products.• Trained all Sales, CSM, Sales Operations, and applicable Finance teams regarding legal terms and contract processes.

At HotSchedules, I am responsible for all legal commercial activities of the company for sales, partners, and procurement transactions. In addition to negotiating all critical transactions, I have achieved the following:• Automated the ordering process from a 100% manual process to 98% no/low touch electronic process using Salesforce and CPQ. • Reduced contract negotiation time by 75%.• Reduced redline requests by 40% by drafting new standard terms and order documents.• Offloaded a confidential but extensive amount of previously held contract liability.• Launched software license models, and specialized legal and finance terms for new software products.• Trained all Sales, CSM, Sales Operations, and applicable Finance teams regarding legal terms and contract processes.

At SailPoint, I drafted and negotiated contracts for SailPoint's commercial needs in its largest territory including enterprise level Software License Agreements, SaaS agreements, Master Service Agreements, Customer Support Agreements, and Partner/Reseller Agreements. Some of my specific achievements are as follows:• Draft, negotiate, and close various transactions with fortune 500 customers and partners negotiating with IT, Procurement, Senior Counsel and C-level personnel.• Provided Contractual terms and processes for migrating and converting an acquisition’s entire customer and partner base. Oversaw the migration process through completion.• Negotiate and close critical inbound procurement contracts.• Designed and drafted unique Managed Service Provider (MSP) Agreements with irregular terms.• Designed and drafted unique evaluation agreements for production and non-production environments.

As the sole Software License Manager for OpenText's suite of BPM products, I resolved software license issues for both internal and external customers. Some of my specific achievements are as follows:•Identified, negotiated, and closed enterprise level software license revenue with fortune 100 companies negotiating with IT, Procurement, Senior Counsel and C-level personnel. •Improved OpenText’s EULA and Software License Model Schedule by drafting language that simplified licensing, increased enforceability, and “future proofed” both documents in preparation for unforeseeable technology evolution. •Resolved a wide variety of internal and external stakeholder license issues and questions for multiple software suites, license models, and contract terms. •Created custom license models for extremely large enterprise license transactions. •Designed and created custom audit tools for multiple software suites.

As Owner-Manager of an IP and Business Law firm, I improved my clients’ position through liability mitigation while maximizing revenue and control over their intellectual property. My transactions ranged in value up to high eight figures. My primary transaction achievements include:•Successfully negotiated and drafted various contracts including, Software/Hardware Development, Intellectual Property Licensing, Product Distribution, Medical Services, Franchising, Construction, Commercial Property Leases, Publishing, and Employment agreements. •Protected corporate clients when terminating their relationships with Employees, Independent Contractors, Vendors, and Partners/Shareholders through the use of NDAs, Non-Competes, Mutual Releases and Waivers, and Cease and Desist Letters. •Maximized value and protection for both Buyers and Sellers in the purchase of Business Interests and Assets for businesses. Increased my clients financial position and protected my client throughout the negotiation and closing process should due diligence uncover undisclosed issues. •Managed all aspects of the business including business planning and marketing, hiring and managing staff and interns, and document management.

While leading a QA team focused on bringing multiple security software products to market I achieved the following:•Consistently led the company in discovering critical errors in multiple software products during the development process. •Designed, built, and maintained a test lab consisting of over 100 machine environments.•Designed and executed test matrices in a team environment for a digital rights management and security software suite of products.

Maintained network and provided user support for hardware and software systems for the census bureau’s regional office encompassing a nine county area.• Primary Help Desk for all regional office employees• Installed and maintained all hardware and peripheral devices• Responsible for nine county map system• Daily backup of all systems