Dana Daugherty, Pmp Email and Phone Number
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WHAT I DO: I strategically partner with IT services customers, helping them to reach their business goals. My role is to lead programs and projects that deliver customized software and business process solutions. I have a history of building long-term customer relationships resulting in highly satisfied customers, and continued business for my employer. It's a win-win!WHO I WORK WITH: I work with (customer) IT project and program managers, C-suite executives in many private sector Fortune 500 and Global 100 companies (Dell, Sungard, Discover etc) and government agencies (DHS, DOJ, FTC, ATF etc). Please see my resume for a list full list of companies and agencies. I lead joint project teams of consultants and customer subject matter experts (SMEs). WHY IT WORKS: I fully own the project/program that is assigned to me, while using a collaborative approach with the joint project team. I have extensive experience working with very diverse team members. WHAT MAKES ME DIFFERENT: I draw on over 20 years of broad and progressive IT experience with many areas of expertise including, project management, cloud computing, ITAM and ITSM. I lived and worked in the middle east for 12 years. I am a trained and experienced public school educator and have published two technical books and hundreds of articles. My certifications include Project Management Professional (PMP), Professional Scrum Master I, ITIL, Certified ServiceNow Administrator (CSA), ServiceNow Project and Portfolio Management Accreditation. Contact me at: Dana.Daugherty@outlook.com
Contender Solutions
View- Website:
- ContenderSolutions.com
- Employees:
- 79
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Contender SolutionsPittsburgh, Pa, Us
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Senior Program And Project Manager (Servicenow)Contender Solutions Aug 2022 - PresentTampa, Florida, UsAs a trusted advisor, I work with customers to drive value by aligning program and project goals with business outcomes. I am fully accountable for the entire lifecycle of ServiceNow enterprise customer delivery programs and projects. I track and provide written and verbal, weekly project status updates for financials, project schedule, risks, issues, revenue forecasting and resourcing. I lead multidiscipline project teams composed of consultants and customer staff. I deliver customer project kickoff meetings, requirements gathering workshops, daily stand ups and weekly status meetings.
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Servicenow Senior Engagement ManagerThirdera Mar 2021 - Aug 2022Broomfield, Colorado, UsI worked with customers to align project goals with business outcomes to deliver value and was fully accountable for the entire lifecycle for ServiceNow enterprise customer delivery projects. I provided written and verbal, weekly project status updates to customers and the firm's internal management for financials, project schedule, risks, issues, revenue forecasting and resourcing. I led multidiscipline project teams composed of consultants and customer staff. I delivered customer project kickoff meeting, requirements gathering workshops, daily scrum and weekly status meetings. -
It Asset Management Program LeadNtt Data Services Jun 2020 - Jan 2021Plano, Texas, UsI worked with our customer (state government of Oklahoma) during a 5-year managed services engagement to meet business objectives including: managing the ITAM lifecycle using processes and tools that were implemented during Transition, driving ITAM maturity through continual service improvement and meeting monthly and quarterly operational KPIs. The scope covered 30,000 devices across the entire state. -
Senior Project Manager, Professional Services (Servicenow Practice)Linium Is Now Cognizant - Your Elite Servicenow Partner Feb 2016 - Mar 2020Albany, New York, UsI led teams of consultants to deliver 20+ custom ServiceNow solution implementations within the commercial and Federal Government spaces, while being fully accountable for project constraints (SOW, scope, budget, schedule, risks, resources) and the customer relationship at the project level and above (C-level). Projects were up to a year long with mutli-million-dollar budgets. I engaged with customers early in the lifecycle as a Trusted Advisor to identify optimal solutions based on an understanding of the client’s business goals. I applied consulting best practices throughout each project. From the design stage through implementation, ServiceNow was leveraged to support customer requirements to support ITSM, ITAM, ITBM processes.Documented in the attached letter of recommendation, 100% of my customers provided positive feedback to my manager about my performance. -
Senior Project Manager, Global Consulting ServicesFlexera Software Jun 2013 - Aug 2015Itasca, Illinois, UsI was responsible for all project constraints with an eye toward delivery quality, profitability, customer relationship, estimating, creating and following SOWs and advising customers around best practices. My role was that of a strategic business consultant in the field of Software License Optimization (SLO) and Software Asset Management (SAM). I provide value to customers by implementing software solutions and services to reduce software licensing cost and risks to software vendor audits. I managed multiple customer projects simultaneously. Services I personally delivered to clients include: Project Management, Solution Design workshops and Training. Other services that I manage include license reconciliation (Oracle, Microsoft, Symantec, SAP, Adobe), SAM workshops, software solution implementation (FlexNet Manager cloud and on premises), inventory system integration (SCCM, Altiris), data integration (CSV, BMC, SNow, Remedy, etc). -
Internal Consultant, Project And Program AnalystSaudi Aramco Dec 2005 - Jun 2013Dhahran, SaWhile employed at this company, I operated in a consultative role as data center (SCCM) subject matter expert to the IT Department. I led various operational projects and teams to support Windows systems management initiatives including server hardware and software infrastructure implementations and upgrades, security updates patching, software deployment and inventory.I later transitioned to becoming a key member of the project team assigned to implement Software Asset Management program processes (ISO/IEC 19770), tools (Flexera Software) and procedures with the goal of licensing compliance and financial savings. Partnered with stakeholders from law, purchasing, contracting, finance and representatives from all company business lines. Created process documentation using standard company (ISO-9001) guidelines. Analyzed license agreements combined with proof of purchase documentation to process end-user software requests.
Dana Daugherty, Pmp Skills
Dana Daugherty, Pmp Education Details
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Slippery Rock University Of PennsylvaniaEducation -
Ecpi College Of TechnologyNetwork Admin / Programming
Frequently Asked Questions about Dana Daugherty, Pmp
What company does Dana Daugherty, Pmp work for?
Dana Daugherty, Pmp works for Contender Solutions
What is Dana Daugherty, Pmp's role at the current company?
Dana Daugherty, Pmp's current role is Delivering Business Value to Customers | Trusted Advisor | Consultant.
What is Dana Daugherty, Pmp's email address?
Dana Daugherty, Pmp's email address is da****@****hoo.com
What is Dana Daugherty, Pmp's direct phone number?
Dana Daugherty, Pmp's direct phone number is +127077*****
What schools did Dana Daugherty, Pmp attend?
Dana Daugherty, Pmp attended Slippery Rock University Of Pennsylvania, Ecpi College Of Technology.
What skills is Dana Daugherty, Pmp known for?
Dana Daugherty, Pmp has skills like Servers, Sccm, Data Center, Integration, Project Management, It Service Management, Software Documentation, Troubleshooting, Hardware, Technical Support, It Management, Information Technology.
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