Training And Recruiting Delivery Manager
CurrentThe Staffing Ninjas (or TSN for short) is the first, full-cycle offshore recruiting service provider focused exclusively on technology staffing. We work with mid-size IT staffing firms by providing offshore recruiters to increase their margins and coverage. Training:1. Identify training needs and develop a training plan- Continuously review and upgrade training curriculum based on actual requirements from the Operation team;- Develop effective training programs which address the training needs while ensuring optimum cost.2. Implement training programs:- Implement orientation/ training programs for new people to provide fundamental knowledge and attitude;- Follow up with Operation team to ensure new people are smoothly integrated into the team, trained on the job, and sent for re-train and on-going training;- Continuously benchmark with other service providers in the industry to upgrade service quality by providing effective training;3. Appraisal of training effectiveness:- Implement post-training evaluation to ensure quality is met and design follow-on training- Coordinate with Operation and relevant departments to get feedback on training results.4. Team development- Develop training team as in their development plan- Own and promote teamwork within the training team.5. Build and upgrade training manuals, training process, and other related documents and templates, providing input in standard operational procedures.