Lead Teller
Current- Responsible for providing exceptional customer service including efficient and accurate transaction processing.- Accepting retail and/or commercial deposits, loan payments.- Balancing currency, coin, and checks in cash drawers at ends of shifts, and calculating daily transactions using computers, calculators, or adding machines.- Examining checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.- Explaining, promoting, or selling products or services such as checking and savings accounts, loans, travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.- Answering customer inquiries and referring customers to the proper service area for issues that cannot be resolved at the teller line.- Maintaining proper teller and vault cash levels including: ordering, receiving, verifying, and distributing cash.- Maintaining the highest level of confidentiality with all information obtained.- Representing the bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.