Dana Eberle-Dethy Email & Phone Number

In charge of all classes and private events at a scrapbooking store. This included: directing class preparation and instructor training, creating marketing samples for the store and planning activities for customers. I was responsible for store opening and closing; balancing registers and completing sales reports. In addition, I managed the sales floor and.

This was a part-time position. I managed my own schedule and led, unsupervised, my own meetings. I supervised a small staff at local centers and was responsible for the end to end process: checking in members, weighing them, advising them, and planning and conducting the meeting itself. In addition to organization and supervision, I was accountable for.

I was the head of the sales department at a company that manufactured and sold industrial mixers. The department took orders over the phone and created quotes for custom pieces. I also edited the catalog and was responsible for product pricing.

I worked in the International Customer Service Center, taking calls from all over the country regarding overseas shipments. This is where I developed an important skill set for handling difficult customers and problem situations.