Dana-Rae Gipson Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

TRAINS STAFF IN STEPS OF SERVICE TO DELIVER KIMPTON QUALITY CUSTOMER SERVICEENSURES TEAM MEMBERS HAVE THE NECESSARY TOOLS TO PLAY THEIR ROLE ON THE TEAM SUCCESSFULLYADVISES STAFF ON BEST TECHNIQUES TO BE A VALUABLE TEAM MEMBERINTERACTS WITH GUESTS, TEAM MEMBERS AND TEAM LEADS TO BUILD RELATIONSHIPS AND GAIN FEEDBACK ON PRODUCT AND SERVICE QUALITYSUCCESSFULLY LEADS BANQUET SERVICES BY EXCEEDING GUEST EXPECTATIONS AND CONTINUOUSLY IMPROVING PROJECT MANAGEMENT SKILLS

Atlanta, Georgia, United States

Use critical skills to describe and recommend best dishes and drinks.Educate guests on cocktails and introduce them to new spirits. Select and mix ingredients, garnish glasses, and serve beverages to customers.Use Personable skills to create rapport with guests and encourage repeated visits.

Atlanta, Georgia, United States

Welcoming customers, determining guests beverage preferences, making recommendations, and taking drink ordersSelecting and mixing ingredients, garnishing glasses, and serving beverages to customers.Managed and organized events from implementation to event break down.Created supply lists, 'Run of Show,' and set-up and break-down to ensure events go smoothly and all staff are well informed.Created database system to keep detailed record of supplies and their location.Reviewed events using critical and analytical skills to increase revenue, event preparedness, and market efforts.

Greater Atlanta Area

Work directly with the General Manager to help implement the restaurant’s goals.Assign duties to staff to implement the restaurant’s goals.Oversee event tasks and provide direct assistance to ensure timely event execution.Liaise with the General Manager, the Direct of Beverage, the Bar Manager and the Chef to maintain event schedule and efficacy.Review event implementation and gather data on event execution.Coordinate with the General Manager and other department leads following the event completion.Ensure strategic goals and sales targets are met by reviewing sales performance and controlling expenses.Ensure the restaurant complies with outlined safety policies and procedures, as well as state and local health regulations.

Greater Atlanta Area

Greet and seat guests and manage reservations.Manage flow of the restaurant from the front door to the kitchen.Answer the phone for to-go orders and general questions.Interact with guests as they leave the restaurant in order to ensure positive dining experience.Maintain accurate inventory of event and holiday supplies and decorations at two locations.Manage set-up and break-down of reservations and events.

Atlanta, Georgia, United States

Greater Los Angeles Area

First point of contact for business and event promotion in newsletter ads and social media posts.Enter and maintain all event information in shared Google Sheet for Blog and Newsletter Editor.Create and maintain Social Media Calendar for Social Media Manager.Generate invoices through Paypal and contact delinquent accounts.Answer all incoming emails in a courteous and timely manner.

Culver City, Ca

Prepare journal entries, bank reconciliations, and general ledgers for all clients for month-endPrepare monthly and weekly cash flow reports for clients by request.Track and organize back up documentation for expense reports and credit cards.Code and enter invoice information into accounting system.Assists with special in office projects and client requestsPerform administrative duties as requested, including but not limited to: answer phones, organize and distribute mail, generate reports, scan, copy, stock supplies, greet and assist visitors, etc.

Greater Los Angeles Area

• Bank reconciliations, manage deposits, prepare year end journal entries.• Payroll processing for client schools via Paychex and manage payroll deductions and retirement system.• Prepare year-end journal entries including accruals and depreciation.• Direct communication with clients to address inquiries and provide process guidance.• Prepare all financial reporting to the public chartering agencies ie Interim Reporting, budget reporting.• Prepare monthly financial statements for client schools.• Prepare information requested by auditors at year-end

Greater Los Angeles Area

• Coding and entering invoice and reimbursement information into accounting system.• Reviewing vendor invoices, fulfilling check requests, scanning and storing documents, and maintaining vendor, school employee and accounting files.• Responding to client and vendor inquiries and requests for information.• Assisting in payroll processing and preparing journal entries as needed. • Directly interface with charter school clients via phone and email to address inquiries.• Train school site office managers on accounting procedures and internal controls.

Long Beach, Ca

Built and executed social media strategy through competitive research, platform determination, benchmarking, messaging and audience identificationGenerated and published daily content that built meaningful connections and encouraged community members to take actionCreated and optimized festival Instagram to increase the visibility of the festival’s social contentCurated editorial calendars and syndication schedulesContinuously improved by capturing and analyzing the appropriate social data, insights and best practices, and then acted on the information

Greater Los Angeles Area

• Responsible for office telecommunication• Construct Excel spreadsheets to record confidential student, staff, and faculty financial documents• Support students in understanding their tuition account statements• Prepare outgoing mail for pick-up• Organize petty cash to be recorded

Santa Monica, Ca

• Reviewed and evaluated Beauty Bus’ previous inventory system• Developed procedures to enhance the staff’s ability to track donations with precision• Created a budget to re-structure two office spaces with additional shelving• Developed a spreadsheet to track all input and output• Systematized cataloging for various donations• Instructed staff and volunteers in new procedures

Greater Los Angeles Area

• Prepared high quality food to achieve customer satisfaction • Assisted in organization and cleanliness of establishment• Handled customer transactions through cash register

Greater Los Angeles Area

• Served as a liaison by establishing an open line of communication between the college and its supporters• Received award in November 2011 for raising the most funds of $9,000• Oversaw 10 student callers’ progress and tended to the overall phonathon procedures• Trained 10 student callers and helped them improve their stats

Greater Los Angeles Area

• Responsible for direct sales of company merchandise• Assisted in exceeding daily sales goals• Responsible for making accommodations in order to achieve customer satisfaction• Handled customer payments for merchandise via cash register

Bachelor Of Business Administration (B.B.A.), Accounting

Activities and Societies: Accounting Association, African-American Council of Women, Scholar Mentor Club Accounting Association, Member.

High School Diploma