Pursuing my passion to be creative and make people smile. Being a voice talent allows me the opportunity to feed my creative nature along with keeping my day job which feeds my need to make the world a better place. I have trained online and in-person with national voice coaches and talent. Currently my voice can be heard in Rome, Latvia, Greece and the US.

Worked with the owner to start this company from conception to implementation. Primary functions include website and scheduling software design (working with a skin) and content, company brochures, promotions, client paperwork, training manual, hiring, training, discipline and client service.Nokomis Massage & Wellness is in the same building as Nokomis Chiropractic & Wellness but are separately owned businesses. I am able to manage both offices simultaneously.

Office Manager-Managing all aspects of day to day operations• Hire, train and supervise staff• Update office procedure manuals• Implemented and designed standard operating processes for new software• Purchasing, creating and maintaining vendor relations, passwords and accounts• Coordinate student interns/externs and their site relationships• Establish monthly calendar of duties for each staff position to maintain consistent operationsAdministrative Assistant-Support the doctors in operational functions to ensure time and talents are focused on patient healing• Serve as first point of contact for incoming mail, email and phone calls • Secure doctors’ calendars and prepare for meetings and appointments • Perform system updates• Train staff on new software and procedures• Established EHR certification-Ensured we met 100% CMS required criteria to demonstrate Meaningful Use Compliance and performed attestation for 2012• Incorporated massage therapy services and scheduling with chiropractic careBilling Specialist-Ensure patient accounts are set up and billed properly• Insurance verifications • Coding• Electronic and paper billing• Posting payments from EOB• Manage A/R, including monthly account aging reportsPatient Liaison-First point of contact when patients have questions or concerns • Set up financial relationships • Answer treatment plan or payment related questions• Advise and/or research vitamin and supplement options as requested Marketing Coordinator-Responsible for managing internal & external marketing campaigns • Research, coordinate, staff and work events • Post event follow-up vial mail, e-mail and phone• Maintain clinic website• Design and update office brochures• E-newsletter via Constant Contact• Coordinate social media presence• Create Gift Certificates and Coupons• Track statistics and ROI on all aspects of marketing• Networking with local residents and businesses• Schedule stress relief breaks at local businesses

Event Coordinator-Marketing and event tracking for a group of metro doctors• Research and build relationships with event planners• Negotiate contracts and placement in events and businesses• Coordinate staffing and set-up for events• Maintain the annual show schedule• Coordinate application and payment deadlines• Create and update forms such as surveys, maps, booking schedules and certificates• Post event lead distributionBusiness closed thanks to Rhona canceling all live events.

Having seen the positive effects of chiropractic care for people over the past 10 years I was excited to learn of a food based option that operates on the same principal of health. Neither cures anything yet both help the body to function at its fullest providing relief from a myriad of discomforts. After doing my due diligence to research and test the products I am happy to share with folks another way to make their lives healthier, happier and more fulfilling in my spare time.

I spent three years obtaining my BA through the accelerated degree program at Concordia. During this time I focused my electives on courses that will enhance me both personally and professionally. In May of 2013 I graduated Magna Cum Laude with a 3.87 GPA.

Part time water aerobics instructor. When I started my new career at Nokomis Chiropractic & Wellness the hours and time constraints in the role of marketing made it impossible to continue with in this role.

I had previously worked with Michelle as her Paralegal Assistant for Attorney Todd Zerin. When i was in a bicycle accident that required a three month recovery, she asked me to work with her again as able. When I added the duties of Office Manager, it was necessary to commute the 47 miles which took a toll on me mentally and fiscally which, in turn, ended my stay at Bullseye. That, and 12 years in the collection industry was enough for me.

This company merged in 2004 with the attorney Todd Zerin whom I had been working for in St Paul since 1994. I worked here in multiple capacities until an accident made it impossible to commute for three months.

I was hired as a part-time answering service operator that was promoted to weekend supervisor. When the company relocated to the Iron Range for tax purposes, I was part of the team that traveled there to train the new staff.Responsibilities included: hiring and training new staff, resolving client and customer concerns, monitoring calls, taking calls and being on-call.

I started here as a part time telemarketer and when I asked for time off to look for a new full time job they created a full time position for me as telemarketing room manager.