Dana P.

Dana P. Email and Phone Number

MERN Stack Developer | React, JavaScript, Redux, Material UI, Node, Jenkins | Provider Portal Solutions for Healthcare @ Florida Blue
Dana P.'s Location
Jacksonville, Florida, United States, United States
Dana P.'s Contact Details

Dana P. work email

Dana P. personal email

n/a
About Dana P.

I am a MERN stack developer with over 2 years of experience at Florida Blue, where I transitioned from a contract role to a full-time position. My expertise includes React.js, Redux, Material-UI, Node.js, and JavaScript, and I have a passion for developing responsive web apps built with people in mind.At Florida Blue, I am a core contributor to the Provider Self-Service Portal team, developing key applications like Provider Self-Service Maintenance, Registration, and Letters of Interest (LOI). I also contributed to building the Appointment Wait Times functionality, which is set to improve provider transparency and experience in 2025. My work involves deploying to production using Jenkins to ensure smooth and reliable release cycles.With over 20 years of corporate experience, including leadership roles at American Express, I bring strong communication, collaboration, and problem-solving skills. I have worked with various personality types and organizational levels, using my Myers-Briggs certification to help improve team dynamics. I'm eager to continue growing as a developer and contribute to innovative solutions in the web application space.Core SkillsMERN Stack Development: React.js, Node.js, Express, MongoDBFront-End Technologies: React, Redux, Material-UI, JavaScript (ES6+)Back-End Development: Node.js, Express, RESTful APIsVersion Control & Collaboration: Git, GitHub, GitLab, Agile methodologies (Scrum)Deployment & DevOps: Jenkins, CI/CD pipelines, Netlify, FirebaseTools & Platforms: Rally, Postman, VS Code, NPMNotable Projects & AccomplishmentsProvider Self-Service Portal: Played a core role in delivering key features that improved the provider experience and operational efficiency at Florida Blue.Appointment Wait Times: Built real-time functionality that enabled providers and patients to view accurate appointment wait times, improving transparency and service delivery.Leadership at American Express: Led teams, developed training programs, and implemented operational improvements, consistently driving exceptional customer satisfaction.

Dana P.'s Current Company Details
Florida Blue

Florida Blue

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MERN Stack Developer | React, JavaScript, Redux, Material UI, Node, Jenkins | Provider Portal Solutions for Healthcare
Dana P. Work Experience Details
  • Florida Blue
    It Developer
    Florida Blue Sep 2023 - Present
    Jacksonville, Florida, Us
    Core Contributor to the Provider Self-Service Portal team, focused on enhancing and maintaining critical applications for healthcare providers.Developed key features including Provider Self Service Maintenance, Registration, and Letters of Intent (LOI), streamlining processes and improving the provider experience.Contributed to the development of the Appointment Wait Times functionality, providing real-time data to improve provider-patient interactions.Responsible for deploying to production using Jenkins to automate the deployment pipeline, ensuring efficient and reliable releases.
  • Mican Technologies Inc.
    Jr. Ui Developer
    Mican Technologies Inc. Jul 2022 - Sep 2023
    Bear, Delaware, Us
    (Contractor, transitioned to Full-Time at Florida Blue)Worked as part of a cross-functional team to deliver features for the Florida Blue Communication Channel and Provider Self Service Portal.Enhanced user interfaces and accessibility using React, Material UI, and Redux, ensuring responsive and user-friendly applications.Collaborated in an Agile environment to deliver high-quality features on time.
  • The Collab Lab
    Software Developer
    The Collab Lab Jan 2022 - Mar 2022
    Portland, Us
    • Worked in pair programming teams to develop and deliver a smart shopping list application called Smart Shopperr• Implemented accessibility features to the Smart Shopperr app, moving it from an 82 Lighthouse accessibility to 100• Experience working in a sprint team in an Agile environment.Project type: Mobile web app (PWA)Tech stack: React, Firebase, Netlify
  • Flatiron School
    Student Software Engineer
    Flatiron School Jul 2020 - Jan 2022
    New York, New York, Us
    • Full Stack Software Engineering program in Ruby, Rails, SQL, JavaScript, & React, Git, & Github• Built five web-apps and successfully graduated in 2022
  • The Myers-Briggs Company
    Customer Support Advisor
    The Myers-Briggs Company Jul 2021 - 2022
    Sunnyvale, California, Us
    Certified in MBTI® Step I™ and Step II™.Utilized Myers-Briggs insights to enhance team collaboration, improve communication, and resolve customer issues efficiently.Managed 100+ support tickets per week using Zendesk, Salesforce, and Microsoft Dynamics 365.
  • American Express Global Business Travel
    After Hours Vip Emergency Travel Counselor And Specialized Corporate Travel Counselor
    American Express Global Business Travel May 2018 - Feb 2021
    New York, Ny, Us
    Specialized in handling C-suite executives, Fortune 500 clients, and government accounts during emergency travel situations.Managed complex, last-minute itinerary changes, coordinating with airlines, hotels, and vendors to ensure seamless travel experiences for VIP clients.Delivered high-touch customer service, acting as the primary point of contact for VIP clients in emergency travel scenarios.
  • American Express
    Team Leader
    American Express Jul 2005 - Jun 2017
    New York, Ny, Us
    Multiple Roles: Global Travel & Lifestyle Services Leader, Lead- Service Excellence Desk, Specialized Corporate Travel CounselorLed a team of travel counselors, overseeing performance, quality assurance, and customer service for premium clients.Developed and implemented training programs and Standard Operating Procedures (SOPs) to ensure consistency and efficiency across the department.Managed key client relationships, handled escalated service issues, and ensured satisfaction across Platinum and Centurion accounts.Supported Centurion and Platinum members with domestic and international travel arrangements, focusing on luxury and premium services.Provided personalized travel planning, booking, and concierge services, maintaining high levels of customer satisfaction.Managed complex itineraries, including multi-destination travel, and provided around-the-clock support for high-net-worth clients.

Dana P. Skills

Travel Management Tourism Team Leadership Event Planning Microsoft Word Powerpoint Management Research Hotels Hospitality Business Travel Account Management Coaching Inspire And Lead Through Change Sabre Team Building Apollo Gds Leisure Travel Corporate Travel Executive Travel Employee Training Floor Management Set Team And Individual Goals Reward And Recognize Good Work And Behaviors Manage Performance Support Key Departmental Projects Facilitate Career Conversations Create Development And Action Plans

Dana P. Education Details

  • Flatiron School
    Flatiron School
    Software Engineering

Frequently Asked Questions about Dana P.

What company does Dana P. work for?

Dana P. works for Florida Blue

What is Dana P.'s role at the current company?

Dana P.'s current role is MERN Stack Developer | React, JavaScript, Redux, Material UI, Node, Jenkins | Provider Portal Solutions for Healthcare.

What is Dana P.'s email address?

Dana P.'s email address is dp****@****ech.net

What schools did Dana P. attend?

Dana P. attended Flatiron School.

What skills is Dana P. known for?

Dana P. has skills like Travel Management, Tourism, Team Leadership, Event Planning, Microsoft Word, Powerpoint, Management, Research, Hotels, Hospitality, Business Travel, Account Management.

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