Dana Kiel, Lcsw, Ceap Email & Phone Number

A dynamic, accomplished, account management leader with specialties in, team building, talent development, project management and business development. My passion is maximizing employer productivity through key benefits such as Employee Assistance Programs, family solutions, emotional health and physical wellness.My career has enabled me to build exceptional Family Care Programs, Employee Assistance Programs, Behavioral Health Care Management and Utilization Management Programs as well as Wellness Programs for Employer, Health Plan and Public Sector customers. I have done this by building strong collaborative relationships with clients to create programs that are customized and innovative as well as engaging to their members and leading my account management team to do the same. In addition, I have been able to offer value to my employers by regularly exceeding goals for growth, retention and customer satisfaction. My accomplishments include building high performance teams, product design and vendor management, leading competitive sales processes, including proposal writing strategies, project management for company internal process inefficiencies, clinical program responses to large scale disasters and health emergencies. I am also a Licensed Clinical Social Worker (LCSW), Certified Employee Assistance Professional (CEAP) and a Licensed NYS Insurance Agent in Accident and Health.End biobuild, managers, mental, vice president, substance abuse, engagement, customer, success, excited, partnership, experience, time management, mission, opportunities, trusted, focus, industry, member, recovery, providers, renewals, exceeds, product, vp, employees, proven, digital, virtual, Saas, eliminate barriers, family solutions, care, director, management, employee assistance, health plan, channel, reseller, key performance indicators, KPI's

Listed skills include Behavioral Health, Mental Health, Healthcare, Treatment, and 27 others.