Providing Program Analyst support services to the Department of Transportation (DOT), Pipeline and Hazardous Materials Safety Administration (PHMSA) Natural Gas Distribution Infrastructure Safety and Modernization (NGDISM) grant program.• Sends Pushback Emails to NGDISM Grants Application entities. o Update Pushback tracker. Alert and assist NGDISM Director of any unusual, unique issues/concerns that needed to be addressed/resolved to successfully complete the Pushback process. o As needed, worked with NGDISM intake and technical reviewers to email grant applicants to obtain needed documentation.• Updates NGDISM Grants Application entities folders in SharePoint and PowerApps.• Reviews NGDISM Grants Application Project Narratives for project location information. Used the DOT ETC Mapping website to print a map of the project location and added it to the SharePoint folder for that application entity.• Performs NGDISM Grants Application reviews using the 2023 NGDISM Grant Review Scorecard on Power Apps. • Performs NGDISM Grants Application spot check reviews of team members application reviews.• Edits NGDISM Grants Application Project Prioritization in PowerApps.• Responds to general PHMSA BILGrant account (NGDISM public email account) incoming emails with an appropriate response on the NGDISM Grant program. • As requested, sends out BIL email blasts. • As requested, assists Federal PHP-3 BIL Team members with their official Government travel arrangements• Performs PHMSA NGDISM correspondence tasks that include sending out response emails for Letters of Support for grant applicants.• Assists Federal employees with completing their Federal Training Request form (SF-182).

Supported the Department of Homeland Security (DHS) Cyber Security and Infrastructure Security Agency (CISA) on the Desktop Support Services (DSS) program. Use Jira to add, update, and track Jira issues, tasks, sub-tasks, and stories.Use Confluence to create and update cyclical Agile Sprint information (planned and accomplished sprint goals) that is seen by the DHS CISA CIO and government staff.Create and update weekly and monthly Progress Reports.Perform Sprint artifact vetting (grammar, spelling, formatting).Take meeting minutes for Scrum meetings, Sprint Demos, and other significant client facing meetings. Take note of key action items.Build Jira How-To Guides and tutorials for new and existing employees.Update stakeholder register excel listing.Onboard resources to new staff on the DSS project

Supported the Veterans Administration (VA) Telehealth Management Platform (TMP) Program Management Office (PMO).Participates in daily Agile scrum meetings to update software release process status.Uses collaboration tools such as MS Teams, Jira, Confluence, GitHub, and SharePoint.Edits and updates software Release Readiness Review (RRR) documentation such as MOUs, user guides, and technical manuals.Manages and coordinates several elements of the software release process from the beginning to the end to include: updating TMP software release schedules in MS Teams, sending out notification emails to stakeholders to request approvals of releases, and sending out emails to request software installation of patches and releases.Coordinates with the TMP Release Manager, TMP Technical Manager, and Software Developers on software release processes, release deliverables, and release status.Coordinates with the TMP Project and Technical Managers to update the TMP project status in a VA project status online repository.

Provided administrative professional support to DISA NBIS HGSNet PMO. Prepared reports and presentations along with meeting, resource, equipment, and information coordination at the direction of the DISA NBIS HGSNet PMO.Attends and documents action items from the Network and System Engineering daily and weekly scrum meetings.Consolidated weekly and monthly status reports (WAR and CPR).

Provided meeting support (facilitated meetings, prepared agenda, prepared project briefings, presented to the stakeholders, documented and distributed meeting minutes, and tracked actions).Supported other PMO tasks as assigned.Performed general SharePoint administration on SharePoint 2016.

Managed permissions restricts and revokes access as required.Created sub sites, list, libraries, calendars, place web parts.Developed simple SharePoint Designer workflows.Attended knowledge management planning meetings.

Managed permissions restricts and revokes access as required; creates, leverages and manages content types, site columns, lookups and templates for re-use in site; determines and creates scalable structure for unit sites; ensures uniform navigation throughout sites; provides guidance to business units on structure of their sites; manages search scopes and best bets with input from operational units; creates/manages out of box workflows to automate processes; creates project and document dashboards.Reviewed content to ensure business relevance; customizes and maintains landing page to encourage traffic and user adoption; monitors site usage and follow up on dormancy on a monthly basis; monitors for complexity and suggests streamlined alternatives; monitors to ensure workflow and tasks are working correctly and emails are going out; conducts ongoing research to determine what SharePoint can do; functions a liaison with IT Department regarding the migration of sites when necessary.Coordinated monthly SharePoint User Group meetings and conveys information to the team; manages intranet site and reviews periodically; compiles monthly reports on usage and progress of site collection; establishes and maintains a community of practice for site owners and users in the site collection.Assisted users in leveraging features and acts as a liaison with IT Department and communicates back to operations; consults with management team to improve integration; and analyzes file shares for migration to SharePoint.Encouraged user adoption regarding SharePoint; acts as first line of day to day support for users and other site owners; trains end users in team on basic functionality.

Supported Department of Homeland Security (DHS), United States Citizen and Immigration Services (USCIS), Independent Test and Evaluation (IT&E)Performed SharePoint Administration and Project Support activities.• Created various SharePoint websites using Ms. InfoPath for the use of the IT&E group:o IT&E Dashboardo Charge Code Request pageo ITE and Risk and Issues pages• Maintained and added to the SharePoint Collaboration website• Created complicated SharePoint workflows using SharePoint Designer that send automatic reminder and/or notification emails to ITE employees and project/program managers.• Edited, created, finalized, and sent the contract deliverables to the client (Monthly Status Report, Bi Weekly Report, and Weekly Dashboard).

Supported Federal Protective Service (FPS), Protective Service Officer (PSO) Program Management Office (PMO)*Used SharePoint Designer, InfoPath Designer, and Report Builder to develop custom SharePoint functionality, workflows, forms, reports, and lists.o Used InfoPath Designer to create form files for Post Orders, Admin Audits, and Post Visits/Inspections SharePoint sub sites.o Created advanced functionality such as applying rules, custom workflows, automated emails actions, cascading down lists to promote user interaction with the InfoPath form. o Created end-user guides for both the Post Order SharePoint sub site, the Post Visit SharePoint sub site, and Post Inspection SharePoint sub site. o Created workflows in Post Orders for the user to select their Region’s COR and to send an automated email notifying the COR to review the Post Order. o Created new Microsoft Report Builder metric reports to allow FPS government personnel to download the Report Builder reports to an Excel spreadsheet for reporting up to FPS executives. This report collected monthly Admin Audit metrics from each Region and then collated them into one report.o Gave one live demonstration to both FPS PSO HQ and Regional Personnel for the Post Order SharePoint sub site during an enterprise wide PSO PM teleconference. o Supported a second live demonstration during another enterprise wide PSO PM teleconference. Answered questions on usability and recorded suggestions for changes to the form functionality. o Gave a live demonstration to the FPS IT Chief on the Post Order SharePoint sub site. Gave a live demonstration for the Post Visit and Post Inspection SharePoint site to the FPS PSO Director Mr. Patrick Moses.

Supported United States Citizen and Immigration Service (USCIS), EEJV (Enterprise Eagle Joint Venture) Independent Test and Evaluation (ITE) organizationSELECTED SHAREPOINT ADMINISTRATION HIGHLIGHTS:*Created and administered IT&E SharePoint Wiki team site and facilitated and administered the IT&E SharePoint Collaboration team site.*SharePoint Skills used in facilitation and administration: -Created and managed a sub site, team site, and a wiki site; -Created, customized, and managed default and custom lists and document libraries; -Managed document library (versioning, publishing, and archiving); -Created, assigned, and managed public views, user permissions, site groups, (breaking) site inheritance; Modified default web parts on a team site; -Added and removed web parts to a team site; -Used and initiated default SharePoint feedback workflow; -Assigned user alerts; -Created, administered, and modified a team action item task list; -Customized the Quick Launch navigation; Creating custom list, library, and page templates. -Preparing and planning for organization SharePoint site migration with document archiving and versioning limits.-Used InfoPath software to create a End User Testing defect entry form in the project SharePoint website.ADDITIONAL DETAILS:*Ensured on-time delivery of the weekly deliverables to the Federal client every week by emailing deliverables through MS Outlook and posting deliverables on IT&E ECN Team SharePoint website. *Recorded key client requests, also known as, Action Items, during the Bi-Weekly meeting and disseminates the Action Items to the IT&E Team Leads and the EEJV Program Manager. *Entered the Action Items that are approved by the EEJV Program Manager into a LeanKit Kanban Board website. (SharePoint action item tasks list used for assigning, tracking Bi Weekly Action Items prior to LeanKit.)

As BAMSSII Management Analyst for the FDIC, engaged to deliver on-site program management expertise in the review and validation of processes learned during the Continual Process Improvement (CPI) Supply Chain workshop. Expertly manages each phase of the project, including gathering information on current common services application access through interviews with FDIC Department of Technology (DIT) government employees; updating existing CPI Task Order Implementation Plan; researching/documenting Rational Unified Process (RUP) and FDIC DIT operational definitions for future use; and creating/updating weekly CPI team status reports.SELECTED HIGHLIGHTS• Utilizing MS Visio, developed common service application access work flow diagrams for CPI Task Order, including Oracle SOA Suite, eSOA, Biz Flow, Business Objects, and Documentum.

Contracted in this seven-month position as part of a high-performing team supporting the newly-awarded, $115M Veterans Relationship Management (VRM) contract for the Department of Veterans Affairs. Developed and maintained project schedules and WBS; provided support for daily and long-term project planning and processes. Prepared and coordinated management plans and schedules in collaboration with the technical and program management teams.SELECTED HIGHLIGHTS• Liaised extensively with client stakeholders, application integrators, and HPTi IAM Project Managers to facilitate IAM schedule update meetings with IAM activity schedulers.

Contracted to deliver expert project management support to the USDA Office of the Chief Information Officer (OCIO), Agriculture Security Operations Center (ASOC), and Program Management Office (PMO), as well as two ASOC Integrated Project Teams (IPT). Trained five new executive assistants; onboarded new staff by guiding them through the new Federal employee hiring process. Ensured passing Top Secret credentials and other security credentials in accordance with all regulatory and contractual guidelines. Compiled, maintained, and distributed the Weekly Activity Report (WAR) to ensure the most up-to-date information on contractual requirements and cyber security mitigation project status. SELECTED HIGHLIGHTS• Established an environment of transparency and efficiency to the HR process by collaborating with USDA HR personnel to ensure accuracy of personnel employment information. • Researched USDA and ASOC HR policies and procedures to create and distribute the new ASOC Contractor and Federal Employee on-boarding handbooks.

Coordinated the Veterans Affairs PIV Card deployment project for more than 15 EDS personnel. Ensured seamless execution of all phases of the project by updating numerous activities including the team status reports, Work Breakdown Structure (WBS) Project Plan (with MS Project), project metric analysis, team communications, resource planning, risk analysis, report generation and special project completion. Gained increased knowledge of technologies including IBM Rational Tool ClearCase/ClearQuest and SharePoint.SELECTED HIGHLIGHTS• Coordinated the program activities between the VA and four teaming companies to facilitate the completion of the project deliverables according to specification. • Consistently provided on-time document coordination for up to 100 deliverables.

Identified, researched, and analyzed state and federally-funded government procurement opportunities in the Homeland Security and Public Safety verticals. Attended numerous Federal, state, and local conferences to network with government staff and public safety vendors, gain insight into new technology trends, and attend training sessions on initiatives including E-911 and biometrics.SELECTED HIGHLIGHTS• Attended four conferences in 12 months, writing client-facing industry blogs with estimated readership of 1,000+ subscribers.

Conducted business opportunity research and proposal development activities for multi-year, multi-million dollar IT services contracts with several Federal agencies. Obtained and researched contractual and procurement information, compiled and tracked viable IT services procurement opportunities, and attended kick-off meetings/strategy sessions to support proposal development.SELECTED HIGHLIGHTS• Laid a foundation for future partnering opportunities by networking at small business conferences and securing up to 15 small/disadvantage company contacts.

Reviewed floodplain ordinances for NFIP regulatory compliance. Spearheaded the design, development, and purchase of a conference exhibition booth for the NFIP Community Assistance Section (CAS) promoting the beneficial uses of floodplains and floodplain management principles.

Aided in business development efforts by researching and tracking new business opportunities. Attended a variety of trade shows, conferences, and vendor outreaches to contacts with potential strategic partners.

Supported the mission of the organization through various administrative activities including researching the history of NEHRP Congressional reauthorization legislation, gathering earthquake-related information and current mitigation activities, and redesigning the NEHRP website.