Dan Aldrin Email & Phone Number

Glasgow, Gb

Manchester, England, United Kingdom

I am a Credit Collections Analyst for Wex Europe Services with focus on the Norwegian market. WEX is a provider of payment processing and information management services to the commercial vehicle fleet industry. My responsibilities included:- Account Management, Cross Sales, Projects for improving the efficiency of collections processes for Norway.- Debt collections agencies cooperation with Line Manager support and approval. - Day to day operation collection duties like calling overdue clients, dialler files upload, dialler strategy to prepare, collections communication strategy to adjust etc. - Negotiating and motivating customers by establishing agreements on debt payments.WEX Europe Services is one of Europe's largest providers of fuel cards, supplying small, medium and large businesses throughout Europe.

Manchester, England, United Kingdom

I was a Talent Acquisition Specialist/ Sourcing Specialist for Equinor and provided analytical insights sourcing to Equinor across Norway, the UK&I and EMEA regions. I made sure that Equinor got applications from the best engineers in the market via generating outbound leads, made sure the best engineers applied, took care of screening of candidates, preparing candidates and arranged interviews. Our tools included LinkedIn Recruiter, Workday and Application Tracking System (ATS).I was the engagement responsible in our AMS team, hosting the monthly engagement meetings to booster social interaction between team members. This is very important in a world where many of us work remotely. AMS pioneered Recruitment Process Outsourcing (RPO) in the European market in 1996, and what followed was a step change in the professionalism of the recruitment industry.

Inverness And Glasgow, Scotland, United Kingdom

My ex-partner and myself always wanted to create children books together so we established Valemon Studio to create cognitive books for children of all ages. Sadly the collaboration ended due to us splitting up.https://valemonstudio.com

Berlin, Germany

Pactum is a new challenger in the European debt collection market with extensive multi-country experience.The company was established in 2016 as a centralized collection unit for the FinTech Ferratum Group. In a process of organic growth and development, Pactum is now present in 20 European markets where it works on collections & recoveries. With almost 100 people on board, the company operates out of one of Europe´s top capital – Berlin.My responsibilities included:- Projects for improving the efficiency of collections processes for Norway and assisting Sweden- Training, coaching, providing feedback to subordinate employees - Debt collections agencies cooperation with Line Manager support and approval - Motivating and supporting team members to achieve objectives and required level og efficiency- Day to day operation collection duties like calling overdue clients, dialler files upload, dialler strategy to prepare, collections communication strategy to adjust, call quality monitoring, new agreed features implementation etc. - Negotiating and motivating customers by establishing agreements on debt payments.https://www.ferratumbank.com

Berlin, Germany

Working with B2C sales, B2C strategy, Account Management, Sales Development and Cross Sales with SAP and Salesforce as main tools. My other responsibilities also included: • Customer inquiries and final clarifications via email and phone, supporting clients and customers.• Handling reclamations and complaints and processing escalation cases with high priority.• Interface between customer and the internal accounting department.• Processing of returns database maintenance and general administrative tasks.• Onboarding and teaching of new employees.• Taking over the organisational tasks during the absence of the team lead.• Coaching the other specialists in regards to the newest features and internal IT support• Copywriting tasks and content management.• Business trip to Maastricht, Netherlands for training of the vendor.www.zalando.com

Berlin, Germany

Magnus Poulssons Vei 7, No-1366 Lysaker, Norway

Responsible for planing and operation of IT services including servers (storage, license and application server), account executive tasks, client computers, mobile and landline phones and other technical equipment. Also in charge of IT support for all company employers and that included people located at HQ at Lysaker and branch offices at Sørumsand, Rygge, Stavanger, Kristiansund, Bosnia Hercegovina and Houston, TX. Eureka Pumps had back then around 150 employees plus about 30 consultants.Also responsible for:- Staff, planing and budgeting for the IT Department- IT Project Management- IT infrastructure at all branch locations- Service Level Agreements for suppliers of services, hardware and software.

Magnus Poulssons Vei 7, No-1366 Lysaker, Norway

Responsible for planing, budgeting, ITIL (Information Technology Infrastructure Library), SLA (Service Level Agreements) and IT Project Management for Align (www.align.no), which is the mother company of Eureka Pumps AS, Origo Solutions, Smart Automation, FPE, NCT, Sontum and Speo Technology. In total about 350 employees.

Magnus Poulssons Vei 7, No-1366 Lysaker, Norway

- In charge of day to day IT support for personnel at Lysaker- Project Management for integrating new software and solutions- Administration of hardware/ software on client computers, servers and mobile phones- Exchange 2007/ 2010 administration- Active Directory (AD)- Patching and administrating networks

Haslevangen 30, No-0579 Oslo, Norway

“City of Oslo Project” was a collaborative project where InfoCare, EDB and ErgoGroup took over and managed the city's IT solutions. The 3 providers mapped, upgraded, administrate and support Oslo's IT infrastructure including servers, computers, networking, operating systems and applications. We mapped the existing IT infrastructure and I was responsible for managing the project's hardware Test Environment (Demo Center) where all applications were tested and approved in a Citrix environment. We used HP Quality Center to track and follow cases until they where confirmed correct tested and ready for installation in the various departments.- Responsible of managing hardware test environments for the project according to ITIL- Onsite testing of hardware and software with customer- Application testing and documentation- Networking- Level 1 and 2 support

Grenseveien 56, No-0579 Oslo, Norway

Freelance design, marketing, cross sales. Designing and creating 13 children books for Barentsforlag AS with other customers like European Movement in Norway, UngOrg, Gay Youth Phone Service of Norway, Norwegian Abstinence Movement and others.PS! B2B sales, Account Management and Cross Sales: I administrated my own webshop for the first 3 years, selling and supporting IT equipment, hardware and software, as well as providing graphical services and website development.

Lidl Norge Nuf - Hq, Kveldroveien 7, No-1407 Ås, Norway

Responsible for financial budgeting at the advertisement department, In addition to design and production of advertisement prepress materiell and online advertisement at Lidl Norway.. Reporting to Director of Marketing.

Securitas Hq, Urtegata 9, 0187 Oslo, Norway

Working with operations, incoming requests, alarm systems and Cash Handling Services.

Skiveien 8, No-1410, Kolbotn, Norway

Freelance design, marketing, cross sales. Designing and creating 13 children books for Barentsforlag AS with other customers like European Movement in Norway, UngOrg, Gay Youth Phone Service of Norway, Norwegian Abstinence Movement and others.

Gjerdrumsvei 16, No-0484 Oslo, Norway

A small size company that developed and produced large size screen solutions and motion advertisements for these. The product was distributed to larger size department stores in the south of Norway, and the ad spots were sold to producers, distributors and companies interested in advertising at these department stores. The company was an early adapter of ISDN technology and made money on in-store advertising and marketing via its product range.

Museumsveien 10, No-0287 Oslo, Norway

The Norwegian Folk Museum is one of Europe's largest open-air museums, with 155 traditional houses from all parts of Norway and a Stave Church from the year 1200.As the designer, I designed and produced brochures, posters, exhibition displays, stickers, business cards, signs and retouched photos.

Diploma Of Education, Mercantile Institute - Graphic Designer

A-Level Or Equivalent In Business Marketing - 1St, 2Nd And 3Rd Year, Business Marketing/ Financial Services/ Accountancy

A-Level Or Equivalent In Electronics - 1St Year, Electrician