Dana Lin Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Management of wholesale and retail order-to-cash cycle with many priorities and shifting deadlines• Customer service and support for retail and wholesale clients• Maintained and ensured accuracy of Shopify eCommerce platform• Responsible for shipping local, national, and international orders on a strict daily schedule• Responsible for vendor management across all departments• Payment processing, bookkeeping and invoice management for a diverse portfolio of clients• General administration and management of all incoming email and phone inquiries

Toronto, Ontario, Canada

• Responsible for the full roasting process from green coffee to packaged product.• Delivery of goods to wholesale distributors and merchants.• Matched the perfect blend with customers based on their preferences.• Assisted Production Manager, Head Roaster and Admins/Operations Coordinator when needed.

Toronto, Canada Area

• Trained and delegated a team of employees with company policies and procedures.• Operates cafe smoothly with correctly stocked Inventory and customer satisfaction. • Maintained an organized environment for customers and employees.

Vaughan, Ontario, Canada

• Assisted with the development of Front of House and Back of House Training Materials.• Trained with Culinary Director, Marco D'Angelo and the Landing Culinary Experts for the creation of Recipe Specs.• Conducted market research for the implementation of a new menu.• Shadowed the Regional Manager and Training Manager to learn about the operations and functions of Restaurant Management.

856 College St. Toronto On

• Completed daily required inventory stock and ensured a smooth transition for the next day.• Trained junior cooks on prep and line with industry regulations and procedures.• Set up and organized prep and kitchen area before other cooks arrived.

Toronto, Ontario, Canada

• Worked in the banquet kitchen under saucier, garde manger and patissier departments• Assisted junior and senior chef for prep work of events and buffets• Developed skills in basic culinary tasks: stock making, grilled vegetables, marinated meat, roasted chicken, etc.

250 King Street East Toronto On M5A 1K1

• Open and set up kitchen to start the day• Organize the ingredients and prepare more if needed• Prepare sandwiches and salads with correct recipes and amount• Prepare smoothies and put ice in cups for baristas to make iced beverages• Ensured kitchen area is clean and sanitized

861 York Mills Road, North York, Ontario, M3B 1Y2

• Cooks on pantry and fryer side• Open and set up lines in mornings for lunch services• Gave assistance on prep work when required

Ontario College Diploma, Culinary Management Program (Integrated Learning)

Honors Bachelor Of Commerce (Culinary Management), Culinary Management